GDF Annual Report - Gauteng Provincial Treasury

SECTION 3: REPORT ON THE PERFORMANCE OF PROGRAMMESPerformance against Output targetsOutputs/ keydeliverablesICT infrastructureAvailabilityPerformanceIndicatorsHours of WANavailableHours of LANavailableHours of serveravailableHours ofData CentreinfrastructureavailableReduce thefootprint in the DataCentreHours of internetavailabilityAnnual Target Actual performance target Reasons for deviations715 hrs permonthX 12 months= 8 580 hrs715 hrs permonthX 12 months= 8 580 hrs715 hrs permonthX 12 months= 8 580 hrs8 394 hrs achieved8 514 hrs achieved8 448 hrs achieved24 hrs 24 hours per day360 servers 360 servers715 hrs permonthX 12 months= 8 580 hrs8 514 hrs achievedTelkom unable to attend to logged calls within SLA’s due to Telkom IndustrialStrike.GDF Data Centre experienced an unplanned electrical power shutdown dueto a faulty electrical trip switch.GDF Data Centre experienced an unplanned electrical power shutdown dueto a faulty electrical trip switch.GDF Data Centre experienced an unplanned electrical power shutdown dueto a faulty electrical trip switch.Existing server’s specifications cannot accommodate virtualisation.The existing server platform is 32bit and preferred virtualisation platform is64bit servers.Existing servers cannot accommodate large volumes of RAM (Memory)required for effective virtualisation.GDF Data Centre experienced an unplanned electrical power shutdown dueto a faulty electrical trip switch.118118Annual Report 2010 / 2011