GDF Annual Report - Gauteng Provincial Treasury

SECTION 3: REPORT ON THE PERFORMANCE OF PROGRAMMESOutputs/ keydeliverablesPerformanceIndicatorsAnnual Target Actual performance target Reasons for deviationsHours of messagingavailability715 hrs permonthX 12 months= 8 580 hrs7 932 hrs achieved135 hrs Delay in delivery of e-mails and queuing of e-mails which resulted inthe “Denial of Service” attack through the W32.SillyIM worm virus (Zero dayattack).Corruption of exchange data bases on stores 4 & 6 only.Exchange mail stores 4 and 6 were partially down 13/1/2011 for 17hrsand 4/2/2011 16hrs due to database corruption, caused through loss ofconnectivity to the drive letters.Number ofadditional WANlinks200 sitesQ1 34 sitesQ2 25 sitesQ3 20 sitesQ4 8 sitesTelkom freeze in July due to FIFA Soccer World Cup.Telkom infrastructure sites not ready.Concentrated on upgrading existing Telkom VPNS sites.Only received 100 orders from GPG departments for the original 200 WANlinks. Completed 59 sites of the original 100 sites.Delay in Telkom providing work orders.Lack of Telkom infrastructure at identified sites.Gauteng Department of Finance119