GDF Annual Report - Gauteng Provincial Treasury

SECTION 3: REPORT ON THE PERFORMANCE OF PROGRAMMESprogramme, which will provide a no-cost oraffordable access to broadband to the citizens ofGauteng.• Design And Validation (DAV) Centre - Thedeployment of the DAV Centre has been completed.The DAV Centre is a micro-cosmos of the G-Linkprogram and includes among other thing thefollowing building blocks: different communicationelements and different parts of the value chain(Core, Aggregation and Access) that incorporateall technologies; management tools i.e. softwareprograms used to monitor, manage and controlthe network; End users devices i.e. all device typesthat the network users will use to communicateover the network including legacy telephonehandsets, mobile phones, voice over IP phones,video phones, desktop computers, laptops, PDAetc; Network services i.e. all the services that thenetwork will provision including voice, data, videoand multimedia services; Interfaces toward existingnetworks i.e. hardware and software programs thatwill be used to interconnect with existing networkslike Telkom, Neotel, MTN, Vodacom, Cell C etc;Interfaces toward existing services (ISP, GPG, etc);as well as the; training and demonstration zonei.e. facility to train various network users includingengineers, technicians, operators, managers.• Monitoring and Evaluation (M&E) Framework - Atwo volume report was completed and approvedby the MEC. The report incorporates an overview ofinformation society and e-government emergence(Volume 1), as well as a monitoring and evaluationframework (Volume 2) which can be utilised andexpanded on over time. The data contained in thereport and the policy issues raised are of publicvalue, in that the information may be relevant tolarge and small businesses, to the general public, toresearchers and NGOs. It is therefore presented asa contribution to ongoing observation of Gauteng’ssocio-economic development.REASONS FOR MAJOR VARIANCESInformation Communication Technology Project Office(ICTPO)• Time delays within projects were as a result of thefollowing factors. The prerequisites for a number ofprojects to start are now being done by the projectteam causing tasks to be extended. Many of thetasks within projects that were earmarked to becompleted by automotive processes now requiremanual interventions. The manual interventionsrequired additional time to complete which putspressure on deadlines.Enterprise Resource Programme (ERP)• Human Capital Management - Project was delayeddue to the decentralisation of leave functions tothe Departments of Education and Department ofHealth and Social Development• Budget statement - Project was delayed due tobudget constraints.• Performance Management - Reprioritisation ofprojects has been finalised and this project will notbe implemented in this financial year.• CRM module - Reprioritisation of projects has beenfinalised and this project will not be implementedin this financial year.• Asset management - Most of the departments areusing the system. Migration of other departmentsis ongoing.• Governance and Risk Control - Reprioritisation ofprojects has been finalised and this project will notbe implemented in this financial year.Service Management• TSS Service Management is still facing reportingchallenges. The department wants reports toreflect user experience (Service Performance).Currently we only report on Service Availability.Information Security• Staff attrition through resignation and transfers.Application Management• Budget constraints.124124Annual Report 2010 / 2011