GDF Annual Report - Gauteng Provincial Treasury

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SECTION 3: REPORT ON THE PERFORMANCE OF PROGRAMMES8.9 Sub-programme: Change ManagementStrategic Objectives:• Ensure stability and minimise disruptions within the ICT environment.Measurable objectives:• Manage Changes with minimum Impact to the live production environment.Performance against Output targetsOutputs/ key deliverablesPerformance IndicatorsAnnual TargetActual Performance against OutputtargetReason for deviationChange Control.Limited impact to end users.95%successfulchangesimplemented.90% successful changesImplemented.No feedback from Changerequester.Lack of ResourcesNo proper planning from Changerequester.Number of unauthorisedchanges.0 0122122Annual Report 2010 / 2011
SECTION 3: REPORT ON THE PERFORMANCE OF PROGRAMMESKEY ACHIEVEMENTSKey results achieved during the 2010-2011 yearincluded:Information Communication Technology ProjectOffice (ICTPO)• The “Going Green” project has achieved goodresults over the financial period. A reduction of64% in paper usage has been achieved whencomparing similar periods in different financialcycles. A cost saving of R 228,000 on paper costshas been realised through the “Going Green”initiative. The department has also reduced thenumber of printers by 85. This will further dropoperational costs and contribute towards reducingcarbon emissions.Enterprise Resource Programme (ERP)• Activate the IRP5 functionality on ESS Portal – thisfunctionality is accessible and automated on ESSfor each employee to access and view their IRP5sonline.• Automated e-mail to GDF personnel on birthdays –this is automatic generation of a birthday messageto all personnel on their specific birthdays.• Delivered the SAP Finance Payments Validationfunctionality on SAP – This functionality is usedby procure to pay and finance teams to validateall allocations according to the national treasurystandards.• Automated Employee Exits functionality in ESSportal – Employees within GDF now have accessto render their terminations online.• Activate the External facing portal for ESSaccessibility over internet - Activation of ESSaccessibility from external sites, also from theinternet.• Activate the SSC Division in GDF on SAP AssetManagement – The SSC Division asset registerand data is loaded and maintained on the SAPR/3 system. Active transactions and reports areaccessible from SAP.• TAS went live with CRM as a call logging tool – Allqueries related to TAS activities can now be loggedand tracked on CRM SAP System.• Delivered the e-Journal functionality for SAPFinance – This is automation of journals from SAPsystem to BAS System to upload all journals andcorrections.• Department of Sports Arts and Culture andDepartment of Local Government and Housing(housing Branch) went live with Asset Managementon 25 March 2011 - The asset register andasset data is loaded and maintained on theSAP R/3 system for the two departments. Activetransactions and reports are accessible from SAP.• Premier Hotline went live in 24 March 2011 in CRMSystem - Municipalities and GPG departmentsare using The CRM System to track and finaliseGauteng queries.Service Management• All SLAs between GDF and the Line Departmentswere signed.Information Security• Security operation centre has gone live and weare able to extract technical and managementreports. We managed to exceed the userawarenesstarget despite the logistical challengeswe encountered at various GPG departments. Wehave helped various departments in conductingrisk assessments.Application Management• Deployment of Gauteng Online Website ande-Rrecruitment Application.E-Government• GLink - The approval of the Integrated BusinessPlan (IBP), by the Provincial EXCO. This milestonewill ascertain the implementation of the GLinkGauteng Department of Finance123
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Annual Report2010/11Building a resu
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FOREWORD BY THE MECAs an activist,
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EXECUTIVE SUMMARYThe 2010/2011 fisc
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SECTION 1:DEPARTMENTAL OVERVIEW
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SECTION 6:OVERSIGHT REPORT
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GDF Annual Report - Gauteng Provincial Treasury

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