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GDF Annual Report - Gauteng Provincial Treasury

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SECTION 3: REPORT ON THE PERFORMANCE OF PROGRAMMESOutput/ keydeliverablesPerformanceIndicators5. 9 Management Information ServicesImplementedestablishmentchanges on PERSAL% of SLAachievement ofall technicallycorrectRequestsreceivedBaseline<strong>Annual</strong> Target100% 100% within SLAActual Performance againstOutput target90% within SLA l: The followingrequests were received :Social Development = 1.Community Safety = 4.SRAC - 9.<strong>GDF</strong> = 7.GDARD =5.OoP = 19.GDED =22.Local Government & Housing = 4.GDRT = 1TOTAL = 72The average SLA/LOE achievementis 210%.Reasons for deviation9696<strong>Annual</strong> <strong>Report</strong> 2010 / 2011

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