Liberal Arts and Science - Manchester Community College ...

can be used in studies of natural and socio-economic environments. Class:
3 hours per week. Prerequisite: GEO* 101 or GEO* 111 and proficiency with
the Windows operating system. (Sp) 3 credits
Computer Systems Technology
CST* 110: Introduction to Information Technology
(formerly CST 110: Introduction to Computer Technology)
This course covers a computer’s basic technical concepts. Hardware topics will
include input/output devices, storage media, processing units, memory, and
telecommunications, and the interactions between them. Software is covered
as it relates to the technology in both use and resource management. Current
topics, including the Internet, multimedia, computer crime, security, ethics, and
privacy issues will also be covered. Class: 3 hours per week. Prerequisite: CSC*
101 or permission of the instructor. Students with strong computer skills should
speak with a faculty advisor regarding the prerequisite. (Fa,Sp,Su) 3 credits
CST* 114: Exploring the Internet
(formerly CST 114)
An overview of the Internet and how it works will be covered in this course.
Major topics include: internet protocols, e-mail management, search engine
methodologies, software downloads and installations, basic encryption techniques,
virtual communities and contemporary issues related to the Internet.
Prerequisite: CSC* 115. (Fa, Sp) 2 credits
CST* 123: Computer Operating Systems
(formerly CST 130: Fundamentals of Computer Operating Systems)
This introductory course will provide the student with an understanding of modern
operating systems and their functions. The course will cover the structure
and design of operating systems including resource allocation, process management,
CPU management, problems in concurrency and synchronization
of processes, deadlocks, primary and secondary storage management, file
management, and system performance. The course is a blend of theory and
laboratory work. The laboratory component will include an examination of DOS,
Windows and Linux. The student will have an opportunity to install a minimum
of two operating systems. Class: 3 hours per week. Laboratory: 2 hours per
week. Prerequisites: CST* 110 and CSC* 125. (Fa,Sp) 4 credits
CST* 125: Help Desk Concepts
(formerly CST 125)
An introductory course in help desk concepts and career opportunities in the
customer support field. Topics include the evolution of customer support, role
of the help desk within a technical support unit, job responsibilities, help desk
procedures, help desk tools and technologies, and help desk performance
measures. Class: 3 hours per week. Prerequisite: eligibility for ENG* 101 and
MAT* 095. (O) 3 credits
CST* 131: Network Theory and Application
(replaces CST 171/formerly CST 271)
This course will cover introductory network theories and applications. Various
basic topics on design, implementation, administration and troubleshooting of
Local Area Networks (LANs) and Wide Area Networks (WANs) will be explored.
The types of network components such as software, hardware, media, topologies,
protocols and standards (OSI model) will be covered from a networking
technician’s point of view. Examples of network operating systems will be surveyed
(i.e. Novell, Unix & Windows). Students will develop critical thinking and
troubleshooting skills through setting-up and administering a basic Windows
network in a hands-on setting. This course will begin preparing the student for
the CompTIA Network+ certification. Prerequisite: CST* 110 or permission of
the instructor. (Fa, Sp) 4 credits
CST* 132: Networking Infrastructure
(replaces CST 172/formerly CST 272: Networking Infrastructure and Implementation)
This course will cover advanced infrastructure concepts. Advanced topics in
network design, network and routing protocols, security, and troubleshooting
as they apply to switch and router configuration will be covered. This course will
emphasize preparing for Cisco’s CCNA exam. Students will work with switches
and routers in a hands-on setting. Prerequisite: CST* 131 (Sp) 3 credits
CST* 141: Computer Hardware
(replaces CST 191/formerly CST 141: Computer Hardware Maintenance)
This course will cover the principles of maintaining and troubleshooting the
personal computer’s hardware. The course will cover computer hardware,
associated peripherals, configuration, optimization, and repair from the PC
technician’s point of view. Students will develop critical thinking and troubleshooting
skills through hands-on experience in installing, maintaining, and
processing various problems with computer hardware. This course will begin
preparing the student for the CompTIA Core Hardware Examination for the
A+ certification. Prerequisite: CST* 110 or permission of the instructor. (Fa,
Sp) 4 credits
CST* 150: Web Design & Development I
This course is designed to deliver the fundamentals for designing and building
web pages. The core technologies of HTML/XHTML along with an introduction
to Cascading Style Sheets (CSS), JavaScript and web graphics are introduced
to help students build navigable and dynamic web pages. Various stages of
effective web page planning and design will also be explored. To complete assignments,
individuals can use the MCC laboratory computers or their home
computer. Various browsers will be used for this class. Prerequisite: CST* 114
or working knowledge of the internet. (Fa, Sp, Su) 3 credits
CST* 169: Introduction to Linux
This course builds on previous courses in Operating System concepts and
specifically addresses the Linux Operating System. The course blends theory
and laboratory work to increase students’ knowledge of the relationships and
functions of operating system source code. Students will install a representative
Linux operating system, work with shell scripts, modify source code, recompile
the kernel and build a distribution from scratch. Prerequisite: CST* 123 and
CSC* 213 (CSC* 213 may be taken concurrently) (Sp) 3 credits
CST* 225: Troubleshooting Microsoft Office Products
(formerly CST 225)
This course will cover some of the common application software problems
encountered in customer support positions. Students will deal with simulated
technical problems associated with installations and upgrades to application
programs. They will work with frequently asked questions and common problems
relating to the Microsoft Office Suite. Prerequisite: CST* 125, CSA* 135,
CSA* 145 or permission of the instructor. (O) 4 credits
CST* 226: Help Desk Practicum
This course is a continuation of CST* 241 and CST* 225. The tools and technologies
associated with Help Desk support will be explored with practice in
a simulated Help Desk setting. Solving real problems, determining the level
of assistance that is needed, and practicing good customer support skills
will be an integral part of this class. The students will also deal with “people”
problems such as irate customers, demanding customers, and customers
who are not up to speed technically. Practical experience will be obtained
as students will be required to participate in a Help Desk practicum either at
MCC or at an alternative approved site. Class: 2 hours per week. Laboratory:
3 hours per week in Help Desk practicum. Prerequisite: CST* 241 and CST*
225. (O) 3 credits
Next Semester Offered Designations: Fa = Fall, O = Occasional, Sp = Spring, Su = Summer 119
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