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HP Operations Manager for UNIX Administrator’s Reference

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Configuring <strong>HP</strong>OM<br />

Configuring Flexible Management Templates<br />

NOTE<br />

Scheduled outages and service hours may be configured by an external<br />

application. However, the designated external application must create<br />

the template <strong>for</strong> outages and service hours and use the opccfgout(1M)<br />

command to control outages.<br />

Parameters <strong>for</strong> Buffering Messages<br />

Messages buffered in the Pending Messages Browser window are<br />

automatically moved to the Message Browser window as soon as the<br />

specified buffer time expires. You can change this behavior by setting the<br />

value of the OPC_AUTO_DEBUFFER parameter using the ovconfchg<br />

command-line tool on the <strong>HP</strong> <strong>Operations</strong> management server to FALSE.<br />

In this case, messages remain in the Pending Messages Browser<br />

window.<br />

Forwarding Messages to a Trouble Ticket or Notification<br />

Interface<br />

You can change the value of message attributes to do the following:<br />

❏ Forward to trouble ticket<br />

❏ Forward to notification interface<br />

In conjunction with the time template, you can <strong>for</strong>ward messages to a<br />

trouble ticket or notification interface according to time of day.<br />

For example, set the following values in the service hours template to<br />

<strong>for</strong>ward messages to the Trouble Ticket interface:<br />

MSGOPERATION TIMETEMPLATE "SLA_cust1" TROUBLETICKET True<br />

MSGOPERATION TIMETEMPLATE "SLA_cust2" NOTIFICATION False<br />

For more in<strong>for</strong>mation on these and other variables, see “Syntax <strong>for</strong><br />

Service Hours and Scheduled Outages Templates” on page 107.<br />

Chapter 2 111

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