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Brand-South Africa - Annual report 2015 - 2016

During the past financial year, aligned with its mandate to build pride and patriotism in the Nation Brand, Brand South Africa has worked on initiatives to encourage active citizenship in partnership with its stakeholders in government, business, civil society and identified influential forums to increase the participation of all people, particularly our young people, in building a strong, cohesive Nation Brand. These activities, together with engagements at provincial level on Nation Brand alignment, contribute to social cohesion and a positive Nation Brand. Brand South Africa’s activities took place under the leadership of its new CEO, Amb. Kingsley Makhubela, PhD, who joined the organisation during the year.

During the past financial year, aligned with its mandate to build pride and patriotism in the Nation Brand, Brand South Africa has worked on initiatives to encourage active citizenship in partnership with its stakeholders in government, business, civil society and identified influential forums to increase the participation of all people, particularly our young people, in building a strong, cohesive Nation Brand. These activities, together with engagements at provincial level on Nation Brand alignment, contribute to social cohesion and a positive Nation Brand.

Brand South Africa’s activities took place under the leadership of its new CEO, Amb. Kingsley Makhubela, PhD, who joined the organisation during the year.

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and south africa <strong>Annual</strong> Report <strong>2015</strong>/<strong>2016</strong><br />

The entity employs 59 permanent staff, both locally and in its<br />

China, US and UK offices. The total salary bill is about 30% of<br />

the allocated grant.<br />

Employee base<br />

4% Outside<br />

<strong>South</strong> <strong>Africa</strong><br />

96%<br />

<strong>South</strong> <strong>Africa</strong><br />

Talent management and development<br />

Talent management is a strategic business priority and the<br />

entity’s ability to attract and retain key talent is measured<br />

through its recruitment success rate and employee retention<br />

rate.<br />

The entity aims to ensure an effective talent pipeline with<br />

the development of high potential individuals. Performance<br />

agreements, which define key outputs and success measures<br />

and potential inhibitors to performance, are concluded<br />

annually by each employee. These individual performance<br />

agreements form the basis for performance management<br />

and the development of personal development plans. Formal<br />

performance reviews are conducted every quarter for all<br />

employees.<br />

<strong>Brand</strong> <strong>South</strong> <strong>Africa</strong> aims to attract and retain key talent through<br />

attractive career opportunities, market-related remuneration<br />

and an inclusive and enabling culture with zero tolerance<br />

for discriminatory behaviour. Progress is tracked through an<br />

annual employee climate survey, which assesses employees’<br />

perceptions of <strong>Brand</strong> <strong>South</strong> <strong>Africa</strong>. The success of the entity’s<br />

talent management interventions is evident in the low vacancy<br />

rate, as illustrated in the graph below.<br />

Vacancy rate over the past five years<br />

28%<br />

the Employee <strong>Brand</strong> Loyalty Award Programme (EBLAP),<br />

which links rewards and outstanding, inspiring, innovative<br />

and loyal employees.<br />

The EBLAP is used to motivate and enhance employee’s<br />

productivity, attract and retain employees, reduce staff<br />

turnover and nurture true brand loyalty. The programme<br />

is designed in such a manner that employees view it as fair,<br />

effective and supportive, demonstrating the values that <strong>Brand</strong><br />

<strong>South</strong> <strong>Africa</strong> places on its employees’ contribution to the<br />

delivery of quality services.<br />

In March 2014 <strong>Brand</strong> <strong>South</strong> <strong>Africa</strong> reviewed its values,<br />

which was adopted by all staff members. These values are<br />

Determination, Integrity, Diversity, Innovation, Co-operation<br />

and Ubuntu (DID-I-C-U). EBLAP is aligned with these values.<br />

In 2014, 13 deserving people and three teams were nominated<br />

as EBLAP finalists. The overall winner in each category, as<br />

illustrated below, received an award.<br />

Overall staff turnover<br />

2014/15: 21%<br />

<strong>2015</strong>/16: 15%<br />

23%<br />

18%<br />

11%<br />

Exco staff turnover<br />

2014/15: 67%<br />

<strong>2015</strong>/16: 0%<br />

4%<br />

2012 2013 2014 <strong>2015</strong> <strong>2016</strong><br />

CWP staff turnover<br />

2014/15: 22%<br />

<strong>2015</strong>/16: 0%<br />

Employee <strong>Brand</strong> Loyalty Award Programme<br />

The generally recognised problem of low productivity rates<br />

in <strong>South</strong> <strong>Africa</strong> continuously challenges human capital<br />

specialists to devise compensation structures that will motivate<br />

employees to be loyal, engaged and improve their increased<br />

levels of performance. This inspired Management to develop<br />

<strong>Brand</strong> SA employees during the EBLAP Awards. From left:<br />

Kgomotso Seripe, Jimmy Modiba, Sfiso Hlongwane, Alice Puoane<br />

44

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