Salt Lake City: Livability in the 21st Century

SELECTHEALTH ®
SelectHealth ® has been helping Utah families and
businesses get healthcare since 1984. A nonprofit health
insurance carrier, SelectHealth works to improve the health
of not just its members but the entire community.
As a subsidiary of Intermountain Healthcare ® , SelectHealth
is part of one of the nation’s top-ranked integrated health
systems. Studies have shown that integrated systems—
where doctors, members, and insurance companies work
together—achieve better outcomes at lower costs.
Because health insurance can be complicated, SelectHealth
helps its members every step of the way—from finding the
right doctor to understanding their benefits. Here are just a
few of the services SelectHealth offers:
• Member Advocates—Representatives help members find
a doctor and schedule the next available appointment.
• Online Tools—Members can access their medical records,
review claims, and estimate the cost of medical procedures.
• Care Management—Trained registered nurses provide
one-on-one support to members with chronic or
urgent conditions.
• Healthy Living Program—Members and doctors work
together and members are rewarded for making healthy
changes, saving everyone money over the long-term.
• Pharmacy Benefits Manager—SelectHealth Prescriptions ® ,
a full-service PBM, offers industry-leading generic
dispensing rates and evidence-based formularies.
• Transparent Doctor Ratings—The online provider search
allows members to view clinics’ quality scores and patient
satisfaction ratings.
• Help for Expecting Moms—Healthy Beginnings ® , a prenatal
program, provides support and resources for pregnant
women, and includes a cash incentive for completion.
To provide the best possible care and service for its
members, SelectHealth works closely with clinical partners,
including Intermountain Healthcare. Whether through
clinical programs or treatment of chronic diseases,
SelectHealth and Intermountain share best medical practices
and raise the standards of clinical excellence. Patient billing
is simplified and members are able to access their insurance
information and medical records online.
In a vertically integrated organization like Intermountain,
costs are not just reduced through economies of scale and efficient
management. Significant cost reductions are achieved by
improving the total process of medical care. With hospitals,
physician clinics, health plans, home health agencies, occupational
medicine clinics, and other services, Intermountain
provides a relatively seamless continuum of care.
In 2013, SelectHealth expanded its offerings in Idaho
through an alliance with St. Luke’s Health System, Idaho’s
largest and only locally governed healthcare system.
St. Luke’s and SelectHealth will work together to better
serve the healthcare needs of the community through a
model of data sharing, innovative insurance plan designs,
and physician and patient engagement.
S A L T L A K E C I T Y — L i v a b i l i t y i n t h e 2 1 s t C e n t u r y
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