Preface for the Third Edition - Read

632 List of Figures
FIGURE B-20. Characteristics influencing knowledge transfer . . . . . . . . . . 142
FIGURE B-21. Hypotheses for management of knowledge risks . . . . . . . . . 147
FIGURE B-22. Model of the tasks and flows in knowledge management . . 154
FIGURE B-23. Model of knowledge management roles and collectives . . . 163
FIGURE B-24. Knowledge management instruments . . . . . . . . . . . . . . . . . . 199
FIGURE B-25. Knowledge process and knowledge-intensive business
process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
FIGURE B-26. Starting points for process-oriented knowledge management 216
FIGURE B-27. Activity landscape with knowledge management
instruments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
FIGURE B-28. Definition of knowledge processes . . . . . . . . . . . . . . . . . . . . 220
FIGURE B-29. Perspectives for modeling in knowledge management . . . . . 238
FIGURE B-30. ARIS meta model and perspectives . . . . . . . . . . . . . . . . . . . 246
FIGURE B-31. Extended event-driven process chain with KM elements . . . 247
FIGURE B-32. Example for knowledge structure diagram in ARIS . . . . . . . 248
FIGURE B-33. Example for a communication diagram in ARIS . . . . . . . . . 249
FIGURE B-34. Example for knowledge map in ARIS . . . . . . . . . . . . . . . . . 249
FIGURE B-35. Model of the socially-distributed activity system . . . . . . . . . 250
FIGURE B-36. Hierarchical structure of an activity . . . . . . . . . . . . . . . . . . . 252
FIGURE B-37. Process modeling and activity modeling compared . . . . . . . 253
FIGURE B-38. Concept of knowledge stance . . . . . . . . . . . . . . . . . . . . . . . . 255
FIGURE B-39. Example taxonomy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
FIGURE B-40. Example definitions of concepts, instances and relations . . . 260
FIGURE B-41. Example rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
FIGURE B-42. The process of profiling and personalization . . . . . . . . . . . . 262
FIGURE B-43. Example for a knowledge asset map . . . . . . . . . . . . . . . . . . . 265
FIGURE B-44. Example for a knowledge source map . . . . . . . . . . . . . . . . . 265
FIGURE B-45. Knowledge map of the structure of a knowledge workspace 266
FIGURE B-46. Typology of methods of network analysis interesting
for KM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
FIGURE B-47. Technological roots and influences of KMS . . . . . . . . . . . . . 274
FIGURE B-48. Knowledge maturing process . . . . . . . . . . . . . . . . . . . . . . . . 290
FIGURE B-49. Portion of the knowledge life cycle . . . . . . . . . . . . . . . . . . . 292
FIGURE B-50. Exemplary maturity paths between KM instruments . . . . . . 295
FIGURE B-51. KM service infrastructure . . . . . . . . . . . . . . . . . . . . . . . . . . . 304
FIGURE B-52. KM services of the knowledge documentation process . . . . 306
FIGURE B-53. KM service invocation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
FIGURE B-54. Task-oriented architecture for KMS . . . . . . . . . . . . . . . . . . . 314