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Erste Bank JPMorgan Merrill Lynch International

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Insurance Group’s net loss ratio in Austria in fiscal years 2005 to 2007 in direct business are set forth<br />

in the table below:<br />

Fiscal year ended<br />

December 31,<br />

Net loss ratio 2007 2006<br />

(in %)<br />

2005<br />

Vienna Insurance Group Austria<br />

Liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65.6 67.8 67.9<br />

Collision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67.5 71.1 73.1<br />

Passenger accident . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14.0 17.0 10.5<br />

Approximately two-thirds of Wiener Städtische AG’s gross premiums written from the motor<br />

vehicle segment result from the liability insurance business and approximately one-third results from<br />

collision and passenger accident insurance. DONAU’s ratio of liability insurance premiums to collision<br />

and passenger insurance premiums is approximately 4:3. The growth rate for the motor vehicle class<br />

of business is generally above the market growth rate. While premiums for the motor vehicle class in<br />

Austria declined slightly in 2007 (Source: Internal analysis based on preliminary data 2007 of the<br />

VVO), gross premiums written for the Vienna Insurance Group in Austria grew by over 1.5%. This<br />

growth resulted primarily from the growth in insured vehicles and only to a small extent from a rise in<br />

the average premium per risk. Regardless of changes in premiums, the Vienna Insurance Group<br />

seeks to define its motor vehicle insurance products not just by a price that adequately reflects the<br />

risk but also by the quality and efficiency of its claims handling.<br />

Accident Insurance<br />

Private accident insurance is supplemental to statutory accident insurance, which provides<br />

protection only in the occupational area and, therefore, only applies to persons who are employed.<br />

Accidents occurring during uninsured leisure time represent the majority of accidents in accident<br />

statistics. In 2006, about 655,000 accidents occurred outside the occupational area, representing<br />

approximately 78% of total recorded accidents (Source: Curatorship for Transportation Safety, Statistics<br />

on Leisure Time Accidents in 2006). The financial consequences of such accidents can be<br />

covered with private accident insurance.<br />

Accident insurance products are defined specifically for certain target groups, which include:<br />

(i) individuals (adults or children), (ii) families and (iii) groups (associations, businesses, fire<br />

departments).<br />

Accident insurance offers the following coverage:<br />

Permanent disability: The most important element is the endowment payment in the event of<br />

permanent disability. The insurance payment is determined based on the insured amount, the<br />

degree of permanent impairment, and the additional benefits (using sliding scale) agreed upon<br />

by contract. Sliding scale payments enable a higher level of coverage for serious accidents.<br />

Accident benefits: Accident benefits are paid for life (in addition to an endowment payment)<br />

and cover the additional monthly financial burden and/or compensate for the loss of income<br />

suffered due to the accident.<br />

Accident expenses: Accident expense insurance covers the costs of therapeutic treatment for<br />

accidents (rehabilitation, physiotherapy treatments to reduce the consequences of the accident)<br />

as well as salvage and retrieval.<br />

Accidental death: This insurance offers endowment payments in the event of accidental death<br />

in order to provide financial coverage for the family or to cover obligations that have been<br />

incurred (credit insurance).<br />

The Vienna Insurance Group’s net loss ratio with respect to accident insurance in Austria<br />

averaged approximately 60.5% between 2005 and 2007. While the net loss ratio was stable in fiscal<br />

years 2005 and 2006, the increase in fiscal year 2007 was due to an anti-cyclical increase of larger<br />

101

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