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Erste Bank JPMorgan Merrill Lynch International

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Acquisition costs<br />

GLOSSARY<br />

The amount paid in currency or currency equivalent in the acquisition of an asset, or the current<br />

fair value of another form of payment at the time of acquisition.<br />

Acquisition expenses ratio<br />

The acquisition expenses ratio is calculated based on the expenses arising in particular from<br />

commissions for the issuing of the insurance in relation to the gross earned premiums.<br />

Actuarial reserves<br />

The actuarial reserves represent the value calculated according to mathematical principles of the<br />

obligations of the insurance company and include the already allocated and promised profit shares<br />

and a provision for administrative costs less the total present value of premiums to be received in the<br />

future. These reserves are created for life insurance, health insurance, and accident insurance when it<br />

operates in the same fashion as life insurance.<br />

In principle, the reserves are calculated using the parameters underlying the premium calculations.<br />

The appointed actuary has to verify that the selected parameters are sufficiently cautious. In<br />

accordance with the regulations of the VAG, the amount of the reserves must ensure that the claims<br />

of the policy holders can be fulfilled at all times.<br />

Life insurance. In the life insurance business in Austria, acquisition costs are calculated using<br />

the rates set out in the business plans and included by zillmerization when calculating the actuarial<br />

reserve. This approach results in the capitalization and premium-proportionate write offs of these<br />

acquisition costs. To the extent that the acquisition costs exceed the amount of the actuarial reserves<br />

before deduction of acquisition costs, these asset items are to be written off. If the reserves before<br />

deduction via zillmerization increase, these write-offs are to be reversed. As a result, the amount is<br />

recovered within the first three years of an insurance contract. For the most part, an increase in<br />

actuarial reserves results from the premiums. An increase in premiums automatically leads to an<br />

increase in the actuarial reserves, whereby a major part of the premiums are to be assigned to the<br />

actuarial reserves. For insurance payments, the actuarial reserves provide sufficient provisioning.<br />

Therefore, the insurance payment amount primarily has the effect of reducing the actuarial reserves.<br />

A change in the actuarial reserves is due to a premium increase as well as to the development of the<br />

insurance benefits paid out.<br />

Health insurance. In health insurance, the actuarial reserves are calculated on the basis of the<br />

applicable mathematical principles. The principles are applied with an adequate amount of caution<br />

and are verified by the appointed actuary. For the most part, the actuarial reserves consist of reserves<br />

for the increasing healthcare costs associated with the increasing age of the policy holder.<br />

Administrative expense ratio<br />

The administrative expense ratio is the ratio of other operating expenses to gross earned<br />

premiums.<br />

Amortized costs<br />

Actualization of historic acquisition costs reduced by the associated depreciation amounts.<br />

Assets under management<br />

The total of investments, assessed at the current fair value, which the Group manages and for<br />

the investment performance of which the Group is responsible.<br />

Aviation insurance<br />

Aviation insurance has three branches: aviation liability, aviation hull and aviation passenger<br />

accident. These classes cover damages by and to the aircraft. In addition, passengers and crew are<br />

covered.<br />

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