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Erste Bank JPMorgan Merrill Lynch International

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has also remained between 9.5 and 11.1 per 100 insurance risks assumed and slightly below this<br />

range when foreign business is included.<br />

The number of motor third-party liability and collision losses has remained constant in Austria<br />

since 2005. The rising number of foreign insured risks increases these numbers accordingly. Total loss<br />

frequency has not increased.<br />

The storm and other natural catastrophe class was affected by the exceptional hurricane Kyrill in<br />

2007. More than 55,000 loss events resulted from this event alone, with loss frequency increasing by<br />

approximately 5%-points above the long-term average. In the previous year, snow-load and flood<br />

losses, particularly in Austria and the Czech Republic, caused the number of loss events to double,<br />

which also affected this class.<br />

The number of loss events in the household class increased from just under 100,000 to<br />

approximately 102,000 between 2005 and 2007. However, loss frequency only rose slightly from<br />

14.7% to 14.8%.<br />

Property and casualty insurance provisions<br />

According to national legal regulations in their respective countries (in Austria, the Corporate<br />

Code (“UGB”) and Insurance Supervision Act (“VAG”), Wiener Städtische AG and its operating<br />

subsidiaries are required to establish provisions for outstanding insurance claims in the property and<br />

casualty area. These provisions are calculated for payment obligations due to insurance losses which<br />

have been incurred up to the balance sheet reporting date but whose cause or size has not yet been<br />

established, as well as all associated claims handling costs expected to be incurred after the balance<br />

sheet reporting date. This provision is to include insurance losses that have occurred up to the<br />

balance sheet reporting date but were not known at the time that the balance sheet was prepared<br />

(“IBNR”). Collectible recourse claims are deducted from the provision. When required, actuarial<br />

estimation methods are used to calculate these provisions. These methods are applied continuously,<br />

with both the methods and calculation parameters examined continuously for appropriateness and<br />

adjusted if necessary. The provisions are affected by economic factors, such as the inflation rate, and<br />

by legal and regulatory developments which may change over time. The current version of IFRS 4<br />

provides for provisions made in accordance with applicable national regulations to be included in the<br />

consolidated financial statements. Additions and/or reversals of property and casualty provisions are<br />

entered in the “Changes in provisions for outstanding insurance claims” account.<br />

Life insurance claims and provisions<br />

Classic life insurance<br />

As a rule, provisions for future claims by life insurance policyholders are calculated using the<br />

parameters used to calculate premiums. These parameters are to be examined by the appointed<br />

actuary to determine that they have been chosen with due care. In accordance with the provisions of<br />

the VAG, the size of the provision must be sufficient to ensure that policyholders’ claims can be<br />

satisfied at any time.<br />

Changes in mortality, in particular an increase in life expectancy, can lead to an increase in the<br />

actuarial value calculated for these obligations due to a change in the corresponding parameter and<br />

therefore to additional expenses in the year of adjustment.<br />

Changes in cost structure can also result in an adjustment of the expense ratio used in this<br />

calculation.<br />

In 2005, new mortality tables for calculating pension insurance provisions were published in<br />

Austria. Use of these tables has resulted in an increase in provisions in the individual financial<br />

statements prepared in accordance with the UGB.<br />

A change in the Austrian Insurance Contract Act (Versicherungsvertragsgesetz) that provides for<br />

increased surrender values to be paid to policyholders in the event of a premature end to a life<br />

insurance contract within the first five years has come into effect for new insurance policies written<br />

starting January 1, 2007. The increase in surrender value also creates an obligation on the part of the<br />

broker to pay back a prorated portion of the insurance commission in such cases. Overall, it is<br />

expected that these new provisions will lead to a reduction in cancellation profit and an increase in<br />

receivables from brokers.<br />

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