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Community Building with ChatSpace Server Manual

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live queued room. As customers enter, they are directed to this temporary<br />

room for help. The CSR is also toured automatically to this room.<br />

Write Transcripts—check this box to trigger <strong>ChatSpace</strong> to save transcipts<br />

of conversations in the room that is being configured.<br />

Transcripts<br />

This controls general use of Room Transcripts.<br />

Write transcripts—check this box to keep a log or transcript of this room.<br />

Allow all members to view—check this box to allow anyone to view the<br />

transcript for this room. If the box is unchecked, only Room Moderators<br />

and Administrators may view the transcript.<br />

Replay lines—check this box to allow the the last X number of lines or X<br />

number of minutes of room conversation to be shown to members when<br />

they join the room. Select Minutes or Lines and enter a value for Replay<br />

Lines on Room Entry to complete the configuration of this option.<br />

Members<br />

The Members list is comprised of the members of this registered room.<br />

Add—click this button to add a member to the room via the Room<br />

Moderator dialog box.<br />

Edit—click this button to edit the selected member’s authority or<br />

nickname, via the Room Moderator dialog box.<br />

Delete—click this button to delete the selected member from the<br />

Members list.<br />

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