Vocabulaire de la prestation de services - Office québécois de la ...
Vocabulaire de la prestation de services - Office québécois de la ...
Vocabulaire de la prestation de services - Office québécois de la ...
- No tags were found...
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
<strong>Vocabu<strong>la</strong>ire</strong> <strong>de</strong> <strong>la</strong> <strong>prestation</strong> <strong>de</strong> <strong>services</strong>119thoughtfulness, 12time of reply, 54transactional counter, 96transparency, 188trust, 43trusted authentication authority, 186trusted third party, 186Uunit of inquiry, 190unit of sampling, 189universe, 140usability, 45user, 191user friendliness, 45WWW3 search engine, 118waiting time, 53Web ergonomics, 78Web portal, 141Web search engine, 118Web search tool, 118, 126Web site, 179Web site ergonomics, 78Web transaction, 187Website, 179weighting, 138WorldNet, 106Vvalidity, 194value, 193variable, 195variance, 198vision, 199voice mail system, 25voice mailbox, 25voice mailbox service, 25voice mailbox system, 25voice messaging mailbox, 25voice messaging system, 25voice response unit, 182VRU, 182
Change language