Program Description - Pellissippi State Community College

Business Concentration. The Business curriculum is designed to update the
skills required in the changing office environment and to enhance the training
required for traditional office careers. Courses allow for specialized training for
work environments using the newest hardware and software for business information
work centers as well as professional word processing, desktop publishing
applications and Web pages.
Health Care Office Administration Concentration. This curriculum provides
a course of study for individuals who wish to prepare for positions in a medical
office. Courses allow for specialized training in medical terminology, coding,
and insurance using the latest hardware and software for offices as well as professional
word processing applications.
Degree: Associate of Applied Science (A.A.S.)
Typical Job Opportunities:
Administrative A s s i s t a n t / S e c re t a ry. Directs the work in an office with some level of
decision-making authority, composes and produces routine correspondence, uses
computer applications for office tasks, manages records, answers the phone, handles
visitors.
C l e r k / R e c e p t i o n i s t .Operates computer in performance of routine clerical duties to
maintain business records; combines this skill with records management, sorting
mail, answering the phone and greeting visitors.
Coding, Billing & Insurance Specialist. Analyzes the data in patients’ c h a r t s
for the purpose of completing insurance claim forms using the ICD-9-CM and
the CPT; obtains reimbursement through accurate claims submission and
monitors third party reimbursement while adhering to managed care policies
and procedures.
C o m p u t e rApplications Specialist. Operates computers and peripheral equipment;
uses software to record, edit, sort and revise business correspondence, reports,
tables, forms and other data.
Desktop Publishing Specialist. Makes use of basic skills of layout and design using
computer software to produce professional, well-designed documents and We b
p a g e s .
Medical Office A d m i n i s t r a t o r. Supervises and coordinates the office activities of
a single physician or of a small group practice; activities include bookkeeping,
billing and collection, records management, patient data collection, appointment
scheduling, budgeting, marketing, health insurance and managed care
contract analysis and personnel management.
Medical Tr a n s c r i p t i o n i s t .Transcribes medical records.
O ffice Manager. Supervises and coordinates activities of clerical staff; assigns duties;
directs workers.
Word/Information Processing Supervisor. Supervises and coordinates activities
of workers who operate computers and software to prepare correspondence,
records and reports.
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