Program Description - Pellissippi State Community College

Business and Professional Development Pro g r a m s . BCS conducts numerous
non-credit courses, seminars, and workshops that focus on business/management
development and professional continuing education requirements. These program
areas include business and management, supervision, customer service and professional
examination review, certification, and relicensure.
C o m p u t e r Training Institute. The Computer Training Institute serves the
computer training needs of the community by providing a variety of regularly
scheduled courses for individuals who need to upgrade their skills in computer
operations or who need to develop new skills. Courses available range from introductory-level
courses for the novice user to advanced courses for the experienced
u s e r. The short, intensive courses focus on computer applications and programming.
Hands-on training is emphasized, with each student having access to a computer
system. Classes are available during both the day and evening and are
o ffered on a selected basis at all college sites. Courses may be customized to focus
on specific company needs and provided in special formats under contract.
Classes may also be offered on-site using company facilities.
Contract Industrial Tr a i n i n g . In response to the specific training needs of
area business and industry, Pellissippi State is able to develop and deliver customized
training programs. These training and human resource development
needs are the result of plant startups, expansion/renovation, work force upgrade,
and ongoing employee training and development. The specialized contract training
programs provide effective means for skills upgrading, apprenticeships,
retraining and cross-training. Subject matter ranges from basic skills and workplace
literacy to advanced technical skills. With experienced industrial training
instructors, instructional designers, and program coordinators on staff, needs
assessment, program design and development, training, and facility and project
coordination can be provided in addition to the technical instruction. The contract
technical training programs can be and are generally offered on-site, at an off - s i t e
training center, or at another convenient community location.
Quality and Pro d u c t i v i t y. The Quality and Productivity program provides
resources through which area business and industry can receive education, training,
and leadership in quality management and productivity. Quality development
resources include on-site, customized training programs, public seminars and
short courses, teleconferences, consulting, and business forums. Productivity programs
include training in quality tools, team building and problem solving.
E n v i ronmental Training and Safety. The Environmental program assists area
business, industry and government in understanding environmental and safety
regulations and in meeting compliance requirements. The program also provides
retraining and certification opportunities for persons involved in environmental,
s a f e t y, and waste management occupations. The College also offers courses and
assistance for companies planning to implement the ISO 14000 environmental
management system.
Community Service/Outre a c h . BCS provides programs and services, such as
the youth and parent education programs, to special community groups and targ e t
p o p u l a t i o n s .
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