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“Quicklook” Assessment of Greater Adelaide's Assets & Challenges ...

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Interview Team<br />

-Pete Polonsky<br />

-Dave Gibson<br />

-Nick Daley<br />

-Catherine Polito<br />

-Robert Meyer<br />

Local people<br />

Chris Hannaford (ACC)<br />

Mark McAllister (ACC)<br />

Carlo Volpato (ACC)<br />

Mike Smiljanic (ACC)<br />

ENTREPRENEURIAL INFRASTRUCTURE- SMART CITY<br />

Wednesday, July 13, 2001<br />

Submitted by Pete Polonsky<br />

Strengths<br />

• Strong engagement from city government leaders.<br />

• Very good pro-active initiatives:<br />

o Adelaidebiz.com.au received very strong acceptance rates by<br />

businesses.<br />

o Early addressing <strong>of</strong> bandwidth requirements with the Smart Building<br />

project.<br />

o Gartner e-government strategy to provide presence, interaction,<br />

transaction, and transformation <strong>of</strong> government with people.<br />

o Private enterprises do appreciate the infrastructure activities. They feel<br />

they are valuable whereas they do not feel ‘consulting and advice’ from<br />

government <strong>of</strong>ficials is valuable.<br />

Obstacles<br />

• Will the lack <strong>of</strong> a revenue model be sustainable for the Adelaidebiz.com.au? If<br />

not, will merchants continue to participate after receiving it for free?<br />

• Lack <strong>of</strong> industry experts running projects. Government personnel are dedicated<br />

and hardworking, but expertise cannot be replaced.<br />

• Lack <strong>of</strong> understanding <strong>of</strong> what private enterprises actually want, need, and will<br />

place value on. It is not understood what businesses actually want? It appears<br />

that some initiatives are conceived and implemented without the input <strong>of</strong> the<br />

actual customers.<br />

• Do e-government initiatives enhance or benefit anyone? Or do they just cost the<br />

government and provide another alternative that few are using? There must be<br />

measurable outcomes. What is the ROI?<br />

Recommendations<br />

• The City <strong>of</strong> Adelaide should consult with the IT Council (which represents the<br />

private sector) to take advice as to what they feel they need and want the<br />

government to provide. The council should be run entirely by the private sector<br />

with reports made to the government. Then, when specific initiatives are<br />

requested, instead <strong>of</strong> the government undertaking all <strong>of</strong> them with their funding,<br />

look to outside, pr<strong>of</strong>essional contractors to actually provide the services. Outside<br />

contractors will be more accountable than a government agency because their<br />

livelihood depends on providing the services at the right costs.<br />

COMMERCIAL IN CONFIDENCE<br />

71

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