APPROVED IDP DOC 2011-16.BA PHALABORWA.pdf

marketing strategy that will guide the marketing of the municipality in line with the vision and
mission.
B1.5 Finance
The Municipality’s current financial objectives, strategies, policies, and programmes are clearly
stated under municipal strategies. There is however a need to ensure that they are consistent with
the organisation’s vision, mission, and strategic objectives. They also have to respond to both
internal and external challenges.
B1.6 Municipal Operations
The Municipality’s current service objectives, strategies, policies, and programs are clearly stated
and expressed through the following Key performance areas of local government:
Spatial Rationale;
Basic Service Delivery;
Local Economic Development;
Municipal Transformation and Organisational Development;
Municipal Financial Viability and Management; and
Good Governance and Public Participation.
Municipal operations are consistent with the organisation’s vision, mission, objectives, strategies,
and policies and respond to the needs of both the internal and external environments. The efficiency
of services rendered needs to be improved and clients’ waiting period for municipal services
reduced. There is also a need to regularly analyse the efficiency municipal services with the view to
informing decision making at strategic management level.
B1.7 Human Resources Management (HRM)
Human resources management objectives, strategies, policies, and programmes are clearly stated,
but there is still a need for an institutional plan in order to address both current and future
personnel demands. The Municipality is gradually adopting strategic human resources planning to
ensure that HR objectives are consistent with the organisation’s vision, mission, objectives,
strategies, policies and programmes.
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