REQUEST FOR PROPOSALS RFP NUMBER: 0A1031 DATE ISSUED
REQUEST FOR PROPOSALS RFP NUMBER: 0A1031 DATE ISSUED
REQUEST FOR PROPOSALS RFP NUMBER: 0A1031 DATE ISSUED
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PROPOSAL<br />
SECTION/PAGE<br />
REQUIREMENT<br />
Certification data and/or industry-recognized independent<br />
user ratings on all equipment being proposed, if available<br />
The method the offeror proposes to use to coordinate<br />
maintenance visits<br />
Remedial/Emergency Maintenance<br />
Preventative Maintenance<br />
Principal Period of Maintenance<br />
Toll-Free Telephone Support Plan<br />
Single Point of Notification<br />
Web Tracking and Reports<br />
Backup and Recovery Plan<br />
Transition Period Plan<br />
Staffing Plan<br />
A detailed staffing plan outlining the proposed staffing required to<br />
support the requirements of this <strong>RFP</strong> (including operational staff)<br />
throughout the project and over the term of the Contract and any<br />
transition periods<br />
A contingency plan<br />
The number of people onsite at the State location at any given time<br />
The number and duration of staff<br />
The proposed staffing levels working on-site at the ODPS during<br />
each of the project phases<br />
The specific skills and expertise that the individuals bring to the<br />
project<br />
All subcontractors that the offeror plans to use during the project,<br />
including the scope of their work and their qualifications<br />
The plan for addressing skills and services that are not provided in<br />
this base staffing assignment, and the plans for assigning such<br />
staff, how quickly the staff can be provided, and what procedures<br />
must be followed by the ODPS and the offeror’s project manager in<br />
acquiring such additional staff<br />
An account/contract manager<br />
primary point of contact for system changes,<br />
enhancements, resolution of ongoing problems,<br />
etc.<br />
Maintenance manager<br />
primary point of contact for remedial and<br />
preventive maintenance support