REQUEST FOR PROPOSALS RFP NUMBER: 0A1031 DATE ISSUED

• Card Testing. The offeror must include in its proposal a recent (less than 12 months old)
copy of an ISO general physical characteristics test report, which demonstrates a successful
adherence and compliance to ISO 10373 card testing for the exact same card construction
and type proposed by the offeror in its submitted samples. The report shall include the name
of the organization having performed the testing and a copy of their documented formal
accreditation for conducting ISO 10373 card testing. The report shall also include the results
of cards tested for their ability to conform to ISO Standard 10373. The submitted report must
contain the methods, procedures, and results for the tests conducted. If any of the 10373
card tests were not conducted, the submitted report must contain a detailed explanation for
why specific tests were not conducted and/or a detailed explanation of any exceptions taken.
The detailed explanation must be prepared by the organization that conducted the testing.
The explanation for tests not conducted and/or exceptions taken must cross-reference and
directly relate to the ODPS RFP requirements.
Printer Requirements.
• General Specification. The offeror must detail how its proposed solution meets the required
specifications and any preferred specifications as outlined in this RFP
• Printer Capabilities. The offeror must detail how the proposed printer meets the required
capabilities of accepting and printing two-page documents and producing a color digitized
image of the applicant and a gray scale signature from an electronic source, in such a
manner as to provide for a non-embossed, finished, color DL/ID card. The State requests
that offerors address the following criteria, if applicable:
1. Erase capabilities that remove the personal data on a used ribbon in the printer.
2. Clear cover so the printer operator can easily view any problems while the DL/ID
card is being produced.
• Alternate Printing. The offeror must describe how its proposed solution allows the networked
printers to alternate printing of the DL/ID cards at the Class 6-8 DR agencies.
Image Capture Solution (ICS).
• Camera Specifications. The offeror must describe its proposed image capture solution,
including capabilities, in detail. The offeror must describe how its proposed image capture
solution interfaces with the ODPS environment.
• Image Consistency. The offeror must describe how its proposed ICS (camera & software
driver) provides absolute consistency.
Training Plan. The offeror must submit a detailed training plan that includes Operational, Administrative,
Technical staff, and remedial/refresher training. That training plan must meet all of the requirements listed
in the RFP.
Maintenance and Support Plan.
• General Requirements. The offeror must submit a detailed maintenance plan, including a
description of how it meets requirements outlined in the RFP. At a minimum, the maintenance plan
must include:
1. The number of proposed service representatives available, their office locations
throughout the state, and how they are assigned to this program.
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