REQUEST FOR PROPOSALS RFP NUMBER: 0A1031 DATE ISSUED

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ATTACHMENT TWO: WORK REQUIREMENTS AND SPECIAL PROVISIONS PART ONE: WORK REQUIREMENTS This attachment describes the Work and what the Contractor must do to get the job done. It also describes what the Contractor must deliver as part of the completed Work (the "Deliverables"). Additionally, it gives a detailed description of the Work’s schedule. Scope of Work. The State will provide oversight for the Work, but the Contractor must provide overall Work management for the tasks under this Contract, including the day-to-day management of its staff. The Contractor also must assist the State with coordinating assignments for State staff, if any, involved in the Work. Additionally, the Contractor must provide all administrative support for its staff and activities. Throughout the Work effort, the Contractor must employ ongoing management techniques to ensure a comprehensive Work Plan is developed, executed, monitored, reported on, and maintained. The Contractor must provide a Work Manager for the Work. The Contractor must employ the proposed Work Manager as a regular, fulltime employee on the Proposal submission date and throughout the term of the Contract, including all renewals of it. The State reserves the right to negotiate with the Contractor at any time during the term of the Contract for any hardware, software, card stock, any other consumables, and Level 1-3 Security Levels and Threat Types 1-4, as needed, to ensure compliance with REAL ID requirements not set forth in this <strong>RFP</strong>. REAL ID rules are currently pending with the Department Homeland Security. DL/ID Solution – General Requirements A. The Contractor must deliver an integrated DL/ID Card solution, which includes all required and necessary hardware, software driver(s), supplies, and services necessary to perform customer enrollment and renewal transactions, and communicate with interfaces maintained by the ODPS to store this information centrally as described in this <strong>RFP</strong> document including, but not limited to: 1. Image and signature capture. 2. Over the counter card production printers. 3. All necessary materials and supplies. 4. Project management, development, testing, training, and statewide deployment. 5. Hardware system service, management, maintenance and support (user/security maintenance, system maintenance, system software drivers’ upgrades and distribution, etc.) for the proposed DL/ID solution. The Contractor shall provide all necessary software driver(s), the Image Capture Solution (ICS) and the Signature Capture Solution (SCS) to support the proposed DL/ID solution, including but not limited to the ICS and SCS retrieval, storage, customization, and interfaces to the ODPS systems. B. Additional functionality, enhancements, and expansion may be added to the DL/ID solution while this Contract is in effect, at the ODPS’ option. In addition, any upgraded versions of the hardware, when available, may be included as part of the DL/ID solution at ODPS’ discretion. C. The integrated DL/ID solution must provide sufficient capacity to meet annual production needs of approximately 3.3 million driver’s licenses and identification cards per year as well as any growth in volume over the Contract period. The ODPS intends to contract for a period of four years with a projected total volume over this period of approximately 13.2 million DL/ID cards. The annual volumes and four year projection of approximately 13.2 million cards is based upon historical data over the past four years and projected growth. The ODPS makes no guarantee however on annual or total card volumes over the Contract period. Page 26 of 115
D. To accomplish the implementation of the DL/ID solution, the Contractor must provide connectivity to BASS, system integration testing, training, delivery, installation and hardware maintenance support. DL/ID Solution – Technical Requirements A. The Contractor must use the ODPS BASS, thin client environment, and ODPS IT Essential Technical Architecture standards (Supplement Two) as the basis for developing their proposed solution. The ODPS will provide the necessary network connections for connectivity at the DR and CSC locations. If a thin client solution is proposed, the proposed solution must work with the terminal device at the DR and CSC locations. Current Technical Environment • Thin client current memory now exists at the Deputy Registrars and Customer Service Centers. The thin client System operating with Windows XPe is the preferred method to provide DL/ID issuance through the BASS. The offeror may be awarded a higher point score in the evaluation for proposing a solution using the ODPS thin client over a thick client PC. The Signature Pads, Camera and Printer are operated on the thin client HP t5000 series with Microsoft Windows XP Embedded Version 2002 SP2 installed. Signature Pads and Camera are connected to the existing thin client PC via the USB interface. Specifications for the thin client: 1. Hewlett-Packard t5720 thin client with Microsoft Windows XPe SP2. 2. Processor - 1.2 GHz. 3. Memory - 512 MB DDR SDRAM. 4. Flash memory - 512 MB Flash. 5. Ports - Standard: 2 USB 2.0, Rear: 4 USB 2.0, 1 serial, 1 parallel, 2 PS/2, 1 external monitor, 1 RJ-45. 7. Slots - 1 PCI Expansion Module. 8. Graphics cards - SiS741 GX Integrated/UMA. 9. Network - 10/100 NIC. 10. Operating system - Windows XP Embedded SP2. BASS. BASS is an in-house developed web-based computer system used by the BMV’s DR’s to issue DL and ID cards and Vehicle Registrations (VR). The multi-server system interfaces with many other ODPS systems for supporting services, as well as three AAMVA systems for national driver and SSN information. It was built using Microsoft web-based (.NET) technologies and implemented at the 218 CSC and DR’s in the 3rd and 4th Quarter of 2005. The main goal of BASS is to provide a system that is user-friendly, while streamlining the DL and ID Cards and VR processes for over 15 million transactions annually. The system interfaces real-time to the DL/ID and VR mainframe systems and also handles all point-of-sale (POS) functionality. BASS provides bank deposit information, updates a central deposit system and includes numerous other services offered by the DRs (e.g. Driver Record Abstracts, Special Plates, Salvage Title Page 27 of 115
Page 1 and 2: REQUEST FOR PROPOSALS RFP NUMBER: 0
Page 3 and 4: Emergency Medical Services (EMS), H
Page 5 and 6: not providing the quality and relia
Page 7 and 8: Location State Fair (temporary agen
Page 9 and 10: PART TWO: STRUCTURE OF THIS RFP Org
Page 11 and 12: a.m. This will be followed by a sec
Page 13 and 14: The State may reject any Proposal i
Page 15 and 16: During the technical evaluation, th
Page 17 and 18: Additional Demonstration Criteria M
Page 19 and 20: • Clarify its Proposal and ensure
Page 21 and 22: From the opening of the Proposals t
Page 23 and 24: ATTACHMENT ONE: EVALUATION CRITERIA
Page 25: Scored Criteria Weight Proposed can
Page 29 and 30: the information, camera image, and
Page 31 and 32: F. Upon completion and approval of
Page 33 and 34: Each DL/ID card must be of such mat
Page 35 and 36: 9. Thermochromatic - Ink that exhib
Page 37 and 38: 15. Retro reflective device - Optic
Page 39 and 40: A. The Contractor’s DL/ID card so
Page 41 and 42: ehalf of the State. Excessive downt
Page 43 and 44: A. The Contractor must deliver a di
Page 45 and 46: Counter Camera Mounting Base: The c
Page 47 and 48: 2. Performs successfully in accorda
Page 49 and 50: measurements of performance against
Page 51 and 52: 5. List of training materials, user
Page 53 and 54: 5. Development and maintenance of a
Page 55 and 56: 9. Clarification and distribution o
Page 57 and 58: • Maintain a site log that detail
Page 59 and 60: maintenance and technical support r
Page 61 and 62: Background Check. Upon Contract awa
Page 63 and 64: Transition Period Plan Staffing Pla
Page 65 and 66: Profile Summary Forms for the candi
Page 67 and 68: Resumes for key project participant
Page 69 and 70: • The offeror must describe its p
Page 71 and 72: 2. The plan for training the propos
Page 73 and 74: The offeror shall describe its prop
Page 75 and 76: ATTACHMENT FOUR: GENERAL TERMS AND
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In making any reimbursable expendit
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must designate the State of Ohio as
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any of its obligations three times.
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After the installation is complete,
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The Contractor will not incorporate
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other contracts or employment relat
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period. If the Work Representative
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Injunctive Relief. Nothing in this
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ATTACHMENT SIX OFFEROR CERTIFICATIO
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Please provide the following inform
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ATTACHMENT EIGHT PERSONNEL PROFILE
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Candidate’s Name: Client Company:
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Candidate’s Name: ATTACHMENT EIGH
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ATTACHMENT NINE COST SUMMARY Note:
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Table D Components and Security Fea
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ATTACHMENT NINE COST SUMMARY CONTRA
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SUPPLEMENT 1 W-9 FORM
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Consultants without an ODPS employe
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SUPPLEMENT THREE Detail of how the
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AGENCY NO. CITY SITE ADDRESS DAYS/H
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SUPPLEMENT SIX DL/ID Sales by DR/CS
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AGENCY DISTRICT DL ID TOTAL AGENCY
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AGENCY DISTRICT DL ID TOTAL AGENCY
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SUPPLEMENT EIGHT FACILITY ACCESS RE
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Under 15 Moped Only Temporary Licen
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Under 21 Driver’s License (DL) Un
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Over 21 Horizontal Driver’s Licen
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Over 21 Temporary License (Temp) Ov
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SUPPLEMENT TEN BMV DRIVER LICENSE T
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AAMVA AC Power AIMS SUPPLEMENT TWEL
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RFP Request For Proposal GLOSSARY S
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SUPPLEMENT FOURTEEN DL/ID ZONES
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DIST. NO. AGENCY NO. CONTRACT EXPIR
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SUPPLEMENT SEVENTEEN Consumables Re
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PROPOSAL SECTION/PAGE REQUIREMENT T
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PROPOSAL SECTION/PAGE REQUIREMENT C
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PROPOSAL SECTION/PAGE Time Commitme
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D AGY # # COUNTY CITY DR NAME DR AD
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D # AGY # COUNTY CITY DR NAME DR AD
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SUPPLEMENTAL INFORMATION TRAILER Th
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REQUEST FOR PROPOSALS RFP NUMBER: 0A1031 DATE ISSUED

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