REQUEST FOR PROPOSALS RFP NUMBER: 0A1031 DATE ISSUED

2. Performs successfully in accordance with all manufacturer’s and Contractor’s technical and
user specifications; the ODPS reserves the right to conduct measurements of performance
against the manufacturer specifications at any time during this period.
3. Demonstrates ease of operation.
4. Operates effectively and efficiently, without equipment, component, or software driver
failures, for a sustained period of 45 consecutive calendar days, or less at ODPS’ option,
during which DL/ID solution performs at an effectiveness level of 99.5% uptime per location
per week.
5. Demonstrates problem-free interfaces to the ODPS system applications (BASS).
6. Produces acceptable cards that meet the specified security and durability criteria.
D. If the DL/ID solution does not, in the sole judgment of the ODPS, perform or operate in accord
with the criteria set forth in this RFP for 45 consecutive calendar days, the Alpha Test Period may
continue, at ODPS’ sole discretion, on a day-to-day basis until the DL/ID solution, in ODPS’ sole
judgment, meets all such criteria for 45 consecutive calendar days, or less at ODPS’ option.
System Testing and Acceptance Period – Beta/Pilot Test Period at Five (5) Deputy Registrars
A. Once the Alpha Test Period is declared successful by the ODPS, system training and system
installations shall commence at five initial sites as determined and scheduled by the ODPS in
preparation for the Beta/Pilot Test Period. The Contractor must, and the ODPS will, conduct an
operational site systems test and review after each site is installed and certified ready for
production implementation.
B. Once all five initial sites are declared ready for production implementation by the Contractor and
the ODPS in writing, the Beta/Pilot Test Period will begin. The Beta/Pilot Test Period must be a
production testing period at five initial sites where the Contractor must successfully demonstrate
all requirements of this RFP (including all addenda and any resulting Contract) for 30 consecutive
calendar days, or less at ODPS’ option.
C. In order to pass the Beta/Pilot Test Period, the Contractor must successfully demonstrate that the
DL/ID solution meets all requirements of this RFP (including all addenda and any resulting
Contract) and performs all functions at an effectiveness level of 99.5% uptime per location per
week. There will be no more than two (2) remedial maintenance tasks for the same problem and
agency for 30 consecutive calendar days while operating in full production mode.
D. The Beta/Pilot Test Period testing must include, but not be limited to testing to confirm, to the
satisfaction of the ODPS, that the DL/ID solution:
1. Performs successfully in accordance with all the requirements specified in this RFP (including
all addenda and any resulting Contract).
2. Continues to perform successfully in accordance with all manufacturer’s and Contractor’s
technical specifications and user specifications; the ODPS reserves the right to conduct
measurements of performance against the manufacturer specifications at any time during this
period.
3. Demonstrates ease of operation.
4. Operates effectively and efficiently, without equipment, component, or software driver
failures, for a sustained period of 30 consecutive calendar days, or less at ODPS’ option,
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