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Handbook of Principles of Organizational Behavior - Soltanieh ...

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USE POWER EFFECTIVELY TO INFLUENCE PEOPLE<br />

365<br />

Yukl , G. , and Falbe, C. M. ( 1991 ). The importance <strong>of</strong> different power sources in downward<br />

and lateral relations. Journal <strong>of</strong> Applied Psychology, 76 , 416–423 .<br />

Yukl , G., Falbe , C. M. , and Youn , J. Y. ( 1993 ). Patterns <strong>of</strong> influence behavior for managers<br />

. Group and Organization Management, 18 , 5–28 .<br />

Yukl , G., Kim , H., and Falbe, C. M. ( 1996 ). Antecedents <strong>of</strong> infl uence outcomes. Journal <strong>of</strong><br />

Applied Psychology, 81 , 309–317 .<br />

Yukl , G., Seifert , C., and Chavez , C. (2008). Validation <strong>of</strong> the extended Infl uence<br />

<strong>Behavior</strong> Questionnaire. Leadership Quarterly.<br />

Yukl , G. , and Tracey , B. ( 1992 ). Consequences <strong>of</strong> influence tactics when used with subordinates,<br />

peers, and the boss. Journal <strong>of</strong> Applied Psychology, 77 , 525–535 .<br />

Zaleznik , A. ( 1970 ). Power and politics in organizational life . Harvard Business Review, 48 ,<br />

47–60 .<br />

1.<br />

2.<br />

EXERCISES<br />

Describe a successful influence attempt made by a boss or co - worker with you during<br />

the past few months, and identify the specifi c influence tactics used by the person. Then<br />

describe an unsuccessful attempt by the same person or someone else in the organization<br />

to influence you, and identify the tactics used by the person. Analyze the reasons<br />

for the success or failure <strong>of</strong> the two influence attempts. Consider the agent ’ s position<br />

and personal power, the relevance <strong>of</strong> the tactics for the situation, and your initial atti­<br />

tudes about the objective <strong>of</strong> the infl uence attempt.<br />

Think about an influence attempt that you need to make or would like to make in<br />

the near future. Plan an appropriate influence strategy, taking into account your<br />

power bases, the agent – target relationship, the target ’s attitudes about the infl uence<br />

objective, and your knowledge and influence skills. Select some specifi c infl uence tactics<br />

that would be appropriate for this influence attempt and consider the best way<br />

to sequence them (e.g. initial tactics and what you would do if the initial effort is<br />

unsuccessful).

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