preliminary fy 2011-12 city of glendale, az annual budget book

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Mission and Performance Measure Finance Budget & Financial Services Management & Budget FINANCE Diane Goke Finance Mission Statement: The Finance Department’s mission is to provide responsible financial management and exemplary customer services with integrity. Department Description: The Finance Department’s main responsibilities are debt management, banking services, investment management, and financial analysis for the city. Finance also provides financial information to the public, state agencies, bond holders, grantors, auditors, city management, and the City Council. The Accounting Division prepares external financial reports, manages the city payroll process, pays vendors, and provides financial management consulting to departments. The Tax and Licensing Division administers the sales tax code to ensure compliance and is responsible for the collection of accounts receivable. The Billing Services and Customer Relations Divisions bill customers for utility services, processes cash receipts and provides overall customer service to citizens. FISCAL YEAR 2012 Goal Related Council Goal Activities Expected Outcomes (Perf. Measures) Time Commitment GOALS Eliminate routine paper checks. One community that is fiscally sound. Promote and advocate the benefits of e-payments, electronically paid payroll. Direct measure in staff hours used to print, fold, stuff, dispense, mail and follow-up on paper checks. Measurement in cost savings of postage, envelops, check forms, and banking hours spent on reconciliation of payroll checks. This goal could be implemented within a few months. 130 Return to TOC
Mission and Performance Measure Finance Expected Challenges If not mandated by management the process will be difficult to impossible to achieve. Those employees that currently remain on paper checks are those most resistant to utilizing other methods of receiving their paychecks. Goal Related Council Goal Activities Expected Outcomes (Perf. Measures) Time Commitment Expected Challenges Goal Related Council Goal Activities Expected Outcomes (Perf. Measures) Time Commitment Expected Challenges Implement a sales tax filing process that is online and automated. One community that is fiscally sound. Implement electronic sales tax system, set up taxpayer registration and log-in, publicize the service and engage in other taxpayer education efforts. Reduced volume of mail, walk-in customers and number of sales tax returns and payments processed manually. The goal requires an on-going effort, but the first year will focus on attaining 25% of taxpayer participation. Earning taxpayer trust and willingness to participate; unforeseen technical issues that come with electronic system implementations. Transition outlying departments to a more self-sufficient centralized cashiering process. One community that is fiscally sound. Create and promote a pilot program of one outlying department recording their deposits via central cashier system. Pilot department will enter daily receipts saving transportation time of paperwork to City Hall. Six months. Training resources and time due to limited staff. FISCAL YEAR 2011 Area of Innovation: • Due to enhanced functionality in the cities new municipal billing system, customers’ final bills are processed at an expedited rate enabling them to receive their deposit refund weeks earlier compared to the cities previous municipal billing system. Accomplishments: • On February 7, 2011 the Sales Tax Division implemented a new sales tax system-“Tax Mantra.” Tax Mantra provides effective, flexible management of the city’s current and 131 Return to TOC
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PRELIMINARY FY 2011-12 CITY OF GLEN
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CITY OF GLENDALE, AZ Table of Conte
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CITY OF GLENDALE, AZ Table of Conte
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CITY OF GLENDALE, AZ Mayor & City C
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CITY OF GLENDALE, AZ City Managemen
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CITY OF GLENDALE, AZ Map of Glendal
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CITY OF GLENDALE, AZ Financial Orga
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CITY OF GLENDALE, AZ Financial Orga
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CITY OF GLENDALE, AZ How to Make th
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CITY OF GLENDALE, AZ Budget Calenda
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CITY OF GLENDALE, AZ Budget Calenda
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CITY OF GLENDALE, AZ Budget Process
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CITY OF GLENDALE, AZ Budget Process
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Honorable Mayor and Council: BUDGET
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BUDGET MESSAGE City Manager’s Bud
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BUDGET SUMMARIES FY 2011-12 CITY OF
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BUDGET SUMMARY Budget Summary A sum
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BUDGET SUMMARY Budget Summary Refer
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BUDGET SUMMARY Budget Summary Emplo
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BUDGET SUMMARY Budget Summary contr
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BUDGET SUMMARY Budget Summary Durin
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BUDGET SUMMARY Budget Summary revie
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BUDGET SUMMARY Budget Summary Debt
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BUDGET SUMMARY Revenues REVENUES To
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BUDGET SUMMARY Revenues Sales Tax 4
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BUDGET SUMMARY Revenues State sales
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BUDGET SUMMARY Revenues Thousands $
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BUDGET SUMMARY Revenues Transportat
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BUDGET SUMMARY Revenues Enterprise
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BUDGET SUMMARY Revenues Additional
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BUDGET SUMMARY Expenditures Operati
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BUDGET SUMMARY Expenditures Table 3
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BUDGET SUMMARY Expenditures The nex
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BUDGET SUMMARY Expenditures Table 4
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BUDGET SUMMARY Expenditures Please
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BUDGET SUMMARY Expenditures Also in
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BUDGET SUMMARY Expenditures distrib
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BUDGET SUMMARY Expenditures Percent
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BUDGET SUMMARY Expenditures A Frequ
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FINANCIAL GUIDELINES Five-Year Fore
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City of Glendale Budget Summary by
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Mission and Performance Measure Pla
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Mission and Performance Measure Int
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Mission and Performance Measure Fir
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Mission and Performance Measure Eng
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CAPITAL IMPROVEMENT BUDGET FY 2011-
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2012-2021 CAPITAL IMPROVEMENT PLAN
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FY 2012 - 2021 Capital Improvement
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FY 2012-2021 Capital Improvement Pl
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SCHEDULES FY 2011-12 CITY OF GLENDA
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Schedule One by CATEGORY FY 2012 Fu
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General Fund Group:, continued Sche
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Schedule One by FUND FY 2012 Fund B
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Schedule Two by CATEGORY Summary of
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Schedule Two by FUND Summary of Rev
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Program Name GENERAL FUND GROUP 100
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Program Name Schedule Three Operati
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Schedule Three Operating Budget by
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Program Name Schedule Three Operati
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Schedule Five Expenditure Limitatio
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Schedule Six Authorized Staffing De
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Schedule Seven - SUMMARY Long Term
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Schedule Seven - DETAIL Long-Term D
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Schedule Eight Scheduled Lease Paym
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Name Dept / Program Name Insurance
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Schedule Eleven Operating Capital L
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Schedule Twelve Operating Carryover
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APPENDIX Miscellaneous Statistics M
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APPENDIX Miscellaneous Statistics M
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APPENDIX Miscellaneous Statistics C
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APPENDIX Acronyms GFOA GIS G.O. GO
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APPENDIX Glossary CARRYOVER: Year-e
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APPENDIX Glossary levy to retire th
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APPENDIX Frequently Asked Questions
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APPENDIX Frequently Asked Questions
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preliminary fy 2011-12 city of glendale, az annual budget book

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