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Theories of the Information Society, Third Edition - Cryptome

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INFORMATION, REFLEXIVITY AND SURVEILLANCE<br />

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The o<strong>the</strong>r concerns <strong>the</strong> more general issue <strong>of</strong> melding disparate databases.<br />

With <strong>the</strong> computerisation <strong>of</strong> most state (and very many o<strong>the</strong>r) surveillance files<br />

comes <strong>the</strong> possibility <strong>of</strong> linking once separate information. While <strong>the</strong>re are<br />

restrictions placed in <strong>the</strong> way <strong>of</strong> making <strong>the</strong>se connections, <strong>the</strong> potential is<br />

obvious <strong>of</strong> an ‘electronic identity card’ capable <strong>of</strong> constructing a ‘total portrait’<br />

<strong>of</strong> particular individuals. Were agencies able to access, say, medical, educational,<br />

tax, employment, banking and criminal records, it is clear that an individual<br />

pr<strong>of</strong>ile <strong>of</strong> considerable complexity and detail could be constructed. Such a development,<br />

inescapably attractive to government <strong>of</strong>ficials seeking efficiency and/or<br />

better control, massively escalates <strong>the</strong> surveillance already undertaken (Ball and<br />

Webster, 2003).<br />

From this one may be drawn to conceiving <strong>of</strong> modernity by way <strong>of</strong> <strong>the</strong><br />

metaphor <strong>of</strong> <strong>the</strong> panopticon (Lyon, 1994). This notion was taken up by Foucault<br />

(1975) from <strong>the</strong> original ideas <strong>of</strong> Jeremy Bentham (Himmelfarb, 1968) on <strong>the</strong><br />

design <strong>of</strong> prisons, hospitals and asylums. The panopticon refers to an architectural<br />

design by Bentham whereby custodians, located in a central (and usually<br />

darkened) position, could observe prisoners or patients who each inhabited a<br />

separate, usually illuminated cell positioned on <strong>the</strong> circumference. This design<br />

is adopted by Foucault as a metaphor for modern life, one which suggests that<br />

surveillance allows <strong>the</strong> construction <strong>of</strong> a panopticon without physical walls.<br />

Nowadays, courtesy <strong>of</strong> modern electronics technologies, people are watched, but<br />

<strong>the</strong>y usually cannot see who it is who is doing <strong>the</strong> surveillance.<br />

It is easy to over-exaggerate (not least because so little reliable information<br />

in this realm is available), and it would be a mistake to suggest that those who<br />

are surveilled in <strong>the</strong> ‘disciplinary society’ (Foucault) have no contact with o<strong>the</strong>r<br />

subjects <strong>of</strong> surveillance. It is clear, for instance, that a good deal <strong>of</strong> <strong>the</strong> information<br />

ga<strong>the</strong>red about citizens from centralised sources such as <strong>the</strong> census does<br />

feed back to people and, indeed, enables <strong>the</strong>m to monitor reflexively <strong>the</strong>ir own<br />

position, prospects and lifestyles. Thus, for example, information on earnings<br />

levels, crime rates or divorce patterns is useful not only to state <strong>of</strong>ficials, but also<br />

to individuals searching to make sense <strong>of</strong> and to establish perhaps new directions<br />

in <strong>the</strong>ir own lives.<br />

And yet it is important not to jettison <strong>the</strong> notion <strong>of</strong> <strong>the</strong> panopticon because<br />

it insistently reminds us <strong>of</strong> <strong>the</strong> overweening ambition <strong>of</strong> <strong>the</strong> state to see everything<br />

and <strong>of</strong> <strong>the</strong> ways in which power and <strong>the</strong> accumulation <strong>of</strong> information are<br />

intimately connected. For instance, Manuel De Landa (1991), reflecting on<br />

military surveillance, refers to its ‘machine vision’ manifested in things like<br />

telecommunications interceptions and satellite observation <strong>of</strong> foreign terrains,<br />

where <strong>the</strong> surveillance is automatic. Programmes are established which trawl all<br />

communications within a defined category, or satellites monitor anything and<br />

everything that falls under <strong>the</strong>ir ‘footprint’. De Landa describes <strong>the</strong> sophisticated<br />

s<strong>of</strong>tware that is developed to allow machines to decipher satellite photographs<br />

that pick up virtually everything beneath <strong>the</strong>m as well as <strong>the</strong> systems created<br />

to facilitate analysis <strong>of</strong> bugged communications. Looking at all such trends, he<br />

is drawn to describe it as a ‘Panspectron’, something ‘one may call <strong>the</strong> new<br />

non-optical intelligence-acquisition machine’ (p. 205).<br />

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