HCM 433 MANGEMENT AND ORGANIZATIONAL BEHAVIOUR.pdf

UNIT 11:
COMMUNICATION IN ORGANIZATION
1.0. Introduction - - - - - - ---------------------------------------------------- 95
2.0. Objectives - - - - - - ----------------------------------------------------------95
3.0. Communication in organization- - - - - - - --------------------------------------------96
3.1. Defining communication as a concept- - - - -------------------------------------96
3.2. Communication process model- - - - - -----------------------------------96
3.3. The communication function in an organization- - - - - -----------------98
3.4 Barriers and breakdowns in communication------------------------------------99
3.5 Achieving effective communication-------------------------------------------101
4.0. Tutor Marked Assignment...------------------------------------------------103
5.0 Conclusion - - - - - - - ------------------------------------------------103
5.0. Summary - - - - - - - --------------------------------------------------------103
7.0. References - - - - - - 104
1.0 INTRODUCTION
In all aspect of human living, the process of communication is a central element. Studies of
managers at all levels consistently find that most of a manager’s time is spent in communication
and that most of this is verbal communication. The differences usually involve who managers
communicate with and what they communicate about. Management is often defined as “the
responsibility for achieving desired result through the effective use of people” To however
achieve this, it is necessary to communicate with “people”. Communication is therefore
fundamental to good management. Indeed, communication should be seen as a purposeful
business activity to enable the organization to achieve its objectives smoothly and the individuals
who work for it to give their best work to the organization. This unit deals with the fundamental
issue of communication
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