HCM 433 MANGEMENT AND ORGANIZATIONAL BEHAVIOUR.pdf

The point that must however be stressed is that the external forces that causes change are
uncontrollable and therefore cannot be resisted or stopped. A manager can only anticipate,
respond and or take the change as given by developing coping tactics. The internal forces of
change are controllable and can therefore be resisted and or even stopped. A manager must
however operate in a stable environment and yet must incorporate change without resisting it.
Hence there is the need for maintaining balance in our strategic response to the constantly
occurring change within and without the organization.
3.3 IMPACT OF CHANGE ON EMPLOYEES AND THE ORGANISATION
Change Brings with it challenges for mangers for instant coping with new technology, resource
shortages, changing moral standards, requires that managers should have great concern for the
social, political and psychological impact of the organization.
A report covering management education for the 1990s suggests that in order to cope with the
challenges presented by the pace of change at work and in social arena, a manger must be a
combination of diplomat, Decision maker, negotiator, persuader, coordinator, planner, and
consensus builder. Change can affect individuals and collectively as an organization. As an
individual, change can bring about stress. It is not however a truism that change does always the
same effect on everybody all the time nor does any individual affected by all the change.
3.4 APPROACHES TO INTRODUCING CHANGE
The fact of change in today’s dynamic business environment needed no proof and its impact on
behaviour in organizations is pervasive. A first requirement for managing change is to understand
the force-External and Internal of change. One of the manager’s responsibilities is to identify
areas where there is a need for change and to develop change alternatives. Manager at the same
time equally need to recognize the need for stability in work environments. Managers in this case
will be faced with the need to constantly balance the demands of change and stability in work
environment. The manager must recognize that significant change in human behaviour is a process
that requires time. Hence whatever approach to introduce change must take into consideration.
Indeed, one that factor that affects response of organization – members to change is the manner in
which the changes are introduced.
60