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HCM 433 MANGEMENT AND ORGANIZATIONAL BEHAVIOUR.pdf

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3. Explain the issues influencing in social perception<br />

3.0 PERCEPTION<br />

3.1 THE STUFF OF PERCEPTION<br />

Perception plays a key role in human behaviour. Generally speaking, people behave according to<br />

what they believe they see, not the “objective reality”. Indeed, how people act is often largely a<br />

function of how they interprete their current surroundings, both physical and social.<br />

Even when exposed to the same situation, information or events, different persons often report<br />

sharply contrasting reactions through an active complex process. This is known as perception.<br />

Perception is often defined – As the process through which are actively select, organize and<br />

interprete information brought to us by our senses in order to understand the complex world<br />

around us. Perception “translates” (or processes) the stimuli (situations) received by the senses<br />

into impressions (pictures) of the world. Although perception is a very private process, in almost<br />

all situations, our behaviour is strongly determined by the process of perception, and the<br />

interpretation of physical of social reality it yields.<br />

3.2 THE PRINCIPLES OF PERCEPTUAL SELECTIVITY<br />

At any given time, numerous stimuli (situations) are constantly confronting everyone. The noise<br />

of the air conditioner, the sound of other people talking and moving and outside noises from cars,<br />

planes or street repair work are a few of the stimuli that literally swept/ flood on us from our<br />

various senses, plus the impact of the total environmental situation. Yet we do not perceive the<br />

world around us as a random collection of sensations, instead, we recognize specific objects and<br />

orderly patterns of events. The most important aspect of perception that contributes to this<br />

orderliness lies in the selective nature of perception. Perceptual selectivity is a discussion that is<br />

concerned with the how and why people select out only a very few stimuli at a given time in the<br />

face of numerous inputs/stimuli that floods us from our senses. It is essentially as study of the<br />

external variables that gain an individual attention.<br />

Attention is probably the crucial first step in perception. Unless a stimulus (situation) is noticed, it<br />

can not be perceived and interpreted. Thus, attention acts as a kind of filter with respect to<br />

perception such that only what passes through our notice can have any impact on our<br />

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