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HCM 433 MANGEMENT AND ORGANIZATIONAL BEHAVIOUR.pdf

HCM 433 MANGEMENT AND ORGANIZATIONAL BEHAVIOUR.pdf

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2. One’s own characteristics affect the characteristics one is likely to see in other.<br />

3. People who accept themselves are more likely to be able see favourable aspects of other<br />

people.<br />

4. Accuracy in perceiving others is not a single skill.<br />

Research has also revealed certain characteristics of the person being perceived as follows:<br />

1. The status of the person being perceived will greatly influence others perception of the<br />

person.<br />

2. The person being perceived is usually placed into categories to simplify the viewer’s<br />

perceptual activities. Two common categories are status and role.<br />

3. The visible traits of the person perceived will greatly influence the perception of the<br />

person.<br />

These characteristics of the perceiver and the perceived suggest the extreme complexity of social<br />

perception. Organizational participants must (therefore) realize that their perceptions of another<br />

person are greatly influenced by their own characteristics and of the characteristics of the others<br />

being perceived. For example, knowing that your boss is ambitious and self disciplined may help<br />

you to act in ways that please him or her. Similarly, knowing that some members of your<br />

departments have a bad temper and are easily irritated can assist you in avoiding several kinds of<br />

trouble with such people.<br />

Attribution:<br />

Attribution simply refers to how a person explains the cause of another’s or of his or her own<br />

behaviour. In our efforts to understand other persons, we actually focus on several different issues.<br />

Two of the most important of these involve attempts on our part to identify their major traits or<br />

characteristics and efforts to determine whether their actions stem mainly from internal or external<br />

causes. Therefore applied to social perception, attribution – is the search for causes (attributions)<br />

in making interpretations of other persons or of oneself behaviours.<br />

For example, what the manager attributes the cause of a subordinate’s behaviour to will affect the<br />

manager’s perception of and resulting behaviour towards, the subordinate. If the subordinate’s<br />

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