HCM 433 MANGEMENT AND ORGANIZATIONAL BEHAVIOUR.pdf

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Occupational Prestige; Perception; Personality Concept; Work Groups. The third and the last module consists of five units including; Communication in Organizations; Motivation; Motivational Processes; Money; Organisational Structure. , 8.0. ASSIGNMENT Each unit consists of at least one assignment which you are expected to do. 9.0. ASSIGNMENT 9.1. TUTOR-MARKED ASSIGNMENT You are expected to apply what you have learnt in the contents of the study unit to do the assignments and send them to your tutor for grading. 9.2. FINAL WRITTEN EXAMINATION This will be done at the end of the course. 10.0. SUMMARY This course <strong>HCM</strong> <strong>433</strong> (Management and Organization Behaviour) exposes you to the theory of organization and the concept of staff morale and job performance on successful completion of the course, you would have equip yourself to face on-the-job challenges that may come your way. 16
MODULE: 1 UNIT 1 MANAGEMENT PERSPECTIVES Content 1.0. Introduction - - - - - - ---------------------------------1 2.0. Objectives - - - - - - ---------------------------------- 2 3.0. Management Perspectives - - - - - - ----------------3 3.1. Meaning of Management------------------------------ 3 3.2. The Management Functions------------------------ 4 3.3. Management and administration----------------------- 7 4.0. Conclusion - - - - - - - ---------------------------------- 8 5.0. Summary - - - - - - - ---------------------------------- 9 6.0 Tutor Marked Assignments------------------------------ 9 7.0. References - - - - - - ------------------------------------9 1.0 INTRODUCTION: Management is generally considered to have three major dimensions technical, conceptual and human. The technical dimension consists of the manager’s expertise in computers, or accounting or purchasing or marketing. There seems little question that today’s managers are technically competent. While they know the technical requirement to improve their effectiveness in producing goods and services, there is still the need for better management. If a good job is already being done on the technical aspect, then it follows that more needs to be done on the conceptual and 17
Page 1 and 2: NATIONAL OPEN UNIVERSITY OF NIGERIA
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Page 10: UNIT 10: Work Groups UNIT 11: Commu
Page 13 and 14: Course Editor: Programme Leader: Na
Page 15: · Discuss the behaviour influencin
Page 19 and 20: (iii) The reference to management a
Page 21 and 22: Departmental heads, Supervisors, Fo
Page 23 and 24: in coordinating efforts occur becau
Page 25 and 26: For purpose of this book, administr
Page 27 and 28: UNIT 2 THE STUFF OF ORGANISATIONAL
Page 29 and 30: suggested by the economic security
Page 31 and 32: of organisational behaviour and a n
Page 33 and 34: *We see organizations as societies
Page 35 and 36: Mullins, L. J. (2000). Management a
Page 37 and 38: The common features of a formal Org
Page 39 and 40: of inefficiency was prevalent in th
Page 41 and 42: •Discipline •Unity of Command
Page 43 and 44: 3. Explain clearly the different ty
Page 45 and 46: expectations that supervisor, thoug
Page 47 and 48: Many types of barriers which can oc
Page 49 and 50: who unable to leave. Such workers c
Page 51 and 52: without receiving benefits in retur
Page 53 and 54: It is however important to note (re
Page 55 and 56: processes that are not a response t
Page 57 and 58: UNIT 5: Content MANAGEMENT OF CHANG
Page 59 and 60: Technological Change: Everyone is k
Page 61 and 62: Sometimes changes are introduced wi
Page 63 and 64: iii. Even where change is socially
Page 65 and 66: 3.8 MANAGING RESISTANCE TO CHANGE A
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Mullins, L. J. (2000). Management a
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It is the resource that enables a l
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influences other because they feel
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This basis of power is based on the
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7.0 REFERENCES French, W. L. and Be
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iv. Personal Achievement: here, the
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The relationship between status, oc
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UNIT 8: Content PERCEPTION 1.0. Int
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interpretation of the world around
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3. Past Experience: The selective n
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outstanding performance is attribut
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greatly influenced by their own cha
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elate to the social stimulus value
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Similarly individual are born into
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a) The Id is the unit that contains
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5. Genital stage (13 years and abov
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5.0 CONCLUSION We have in this sect
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At the end of studying this unit, y
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Besides, there are also other class
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a Socialization of New Employees: S
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(rewards greater than cost) of an o
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2. Eye Contact and Location of Memb
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UNIT 11: COMMUNICATION IN ORGANIZAT
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(i) Some individual or group as an
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(v) Communication is also the neces
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task of communication. In other wor
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tone of voice, the choice of langua
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UNIT 12: MOTIVATION 1.0. Introducti
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in the face of difficulties and pro
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3.2 THEORIES OF MOTIVATION There ar
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According to Maslow, needs are hier
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Safety Social Relatedness Esteem Se
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The first group of factors (the dis
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The question is however often asked
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A effects. In this unit our attenti
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Probability that effort will lead t
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satisfy their emotions and desires.
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The implication of attribution theo
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i. more workers are able to do vari
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influences that motivate people so
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Thirdly, it is almost certainly tru
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“Labour is good in its self. A ma
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8. The motivation of many employees
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In every organization, there exists
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decentralisation, with activities i
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Structure provides the framework fo
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According to Mullins (2000), clearl
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functions, departments or sections.
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M :- Marketing F :- Finance iv) Nat
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•the process of managing the acti
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functions undertaken increases. Peo
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Therefore, the matrix organisation
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A basic aim for the study of organi
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ii) Technology - the manner in whic
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Task - the nature of the work activ
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In a university, for example, the m
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The growth of information technolog
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Most organisational resources are l
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It may not always be possible for m
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•Influence of Technology on Organ
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Mitchell, T. R. (1987). People in O
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