HCM 433 MANGEMENT AND ORGANIZATIONAL BEHAVIOUR.pdf

is a question about the complex human goal, needs and motives. Therefore, if work is so
important, people should therefore be motivated to work and motivation in turn will generate
satisfaction and influence performance.
3.3 HOW TO MOTIVATE AND IMPROVE EMPLOYEE PERFORMANCE
It is a truism that everyday managers must make decisions on the basis of inadequate information.
This applies to motivation, too. Although there is not yet a comprehensive explanation of
motivation, the effective manager will mentally combine the major theories and do the best he or
she can to apply them to each situation. Richard steers and Lyman Carter make the following
suggestions about using motivation theory to improve employee performance.
1. If managers a want to improve employee attitudes and performance, managers must be
active in influencing motivation, processes. Shifts toward more positive work attitude or better
motivational climates do not just happen. Managers have to make them happen.
2. Before managers attempt to improve the motivation levels of others, they should have a
clear view of their motives, strength, and weaknesses and how they themselves are perceived by
others at work.
3. Mangers should understand that peers’ employees’ and supervisors’ abilities, attitudes, and
motives differ: that one set of rewards is not likely to lead to equal effect or performance on the
part of everyone.
4. High performance and effect to increase managers must define superior performance and
reward superior performers. At the time of the reward the link between superior performance and
reward must be clearly communicated.
5. High performance also requires that employees know what is expected of them on the job
and that employees are placed in the types of jobs that will satisfy their needs.
6. Motivation and performance are also affected by supervisor style and social interaction
(group dynamics) at work. Managers should determine whether these two factors facilitate
performance.
7. Work attitude are important to motivation and performance. Managers need to use
attitudes surveys more frequently to assess employees work attitudes and then take steps to
improve the less desirable attitudes.
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