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HCM 433 MANGEMENT AND ORGANIZATIONAL BEHAVIOUR.pdf

HCM 433 MANGEMENT AND ORGANIZATIONAL BEHAVIOUR.pdf

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3. Past Experience: The selective nature of perception is often affected by our past<br />

experience. In a word, we tend to notice those aspects of the world around us that are<br />

familiar, or that fit with cognitive frameworks established through past experience.<br />

Unfortunately, such difference in perspective can sometimes lead to major problems of<br />

communication. Since persons trained in different fields and holding different jobs tend to<br />

perceive the same events, objects or situations differently, they often find it difficult to “get<br />

through” (or listen objectively to one another. The important task for managers therefore is<br />

that of noticing such differences and assuring that they do not result in unnecessary and<br />

potentially harmful friction.<br />

3.3 SOCIAL PERCEPTION<br />

As members of an organizational setting, we are often (frequently) interested in why people<br />

around us (other organizational participants) act the way they do. Sometimes we are interested in<br />

their traits, goals and motives. This is quite natural. This is because other persons-bosses, coworkers,<br />

subordinates etc are also interested in us. However our understanding (even if partially)<br />

of such complex issued is possible only through an active process of social perception.<br />

The social aspect of perception has important role in organizational behaviour, social perception is<br />

directly concerned with how one individual perceive other individuals. Briefly, it is an active<br />

attempt we make to combine, integrate and interpret information about other persons and in this<br />

way, to form useful “picture” of them a basic grasp of what they are lke and what essentially<br />

makes them what they are. However since human beings are extremely complex social perception,<br />

too, is a complicated affair.<br />

CHARACTERISTICS OF PERCEIVER <strong>AND</strong> PERCEIVED<br />

A recent research study has come up with some characteristics which on the one hand greatly<br />

influence how a person perceives others in the environmental situation and on the other hand<br />

characteristics of person being perceived which influence social perception.<br />

Characteristics of the perceiver reveal a profile of the perceiver as follows:<br />

1. Knowing oneself makes it easier to see others accurately<br />

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