HCM 433 MANGEMENT AND ORGANIZATIONAL BEHAVIOUR.pdf

M :- Marketing
F :- Finance
iv) Nature of the Work Performed
Division may be according to the nature of the work performed where there is some special
common feature of the work, such as: the need for speedy decisions, accuracy, confidentiality
/security, or where local conditions require first-hand knowledge not immediately available
elsewhere. Another example may be the grouping together of equipment or machinery which is
noisy or which produces dust, fumes or unpleasant odours.
v) Common Time Scales
Division may be according to time scales, for example, shift working and the extent to which
different tasks should be undertaken by different shifts. In a further education college, there may
be separate departments or groupings to deal with the different needs of full-time day students and
part-time evening students. Another example of activities grouped according to time is in a hotel.
Activities in the kitchen tend to be short term, especially when guests in the restaurant are waiting
to be served, and a range of different tasks have to be coordinated very quickly. Other activities,
for example, market research and forecasting future room occupancy, are longer-term decisions,
and subject to different organisational requirements.
vi) Common Processes
When common processes are used in a range of different activities, this may be used as the basis
of division. This method of grouping is similar to the division by nature of the work, but includes,
for example, the decision whether to establish a centralised resource centre for all departments of
the organisation, or to allow each department to have its own service.
In the manufacturing industries, a range of products may pass through a common production
facility or configuration of machines which may be grouped together in a sinlge unit: for example,
a batch productin engineering firm having departments based on like skills or methods of
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