siemens - Public Service Commission

Quality Management Manual (QMM 602)
Siemens Power Generation Page: 3 of 11
Table of Contents
1 Quality management system
1.1 General requirements
1.2 Documentation requirements
1.2.1 General
1.2.2 Control of documents and records
2
2.1
2.2
2.3
2.3.1
2.3.2
2.4
2.4.1
2.4.1.1
2.4.1.2
2.5
2.5.1
2.5.2
Management responsibility
Management commitment and quality policy
Customer focus
Planning
Quality objectives
Quality management system planning
Responsibility, authority and communication
Responsibility and authority
Management representative
Quality management organization
Management review
Review input
Review output
4 5
4 5.1
4 5.2
4 5.2.1
4 5.2.2
5.2.3
4
4 5.3
5 5.4
5 5.5
5.5.1
5.5.2
5
5
6
6
6
6
6
Measurement, analysis and improvement
General
Monitoring and measurement
Customer satisfaction
Internal audit
Monitoring and measurement of processes
and products
Control of nonconforming product
Analysis of data
Imp roveme nt
Continual improvement
Corrective and preventive action
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3
3.1
3.2
3.3
4
4.1
4.2
4.2.1
4.2.2
4.2.3
4.3
4.3.1
4.3.2
4.3.3
4.3.4
4.3.5
4.3.6
4.3.7
4.4
4.4.1
4.4.2
4.4.3
4.5
4.5.1
4.5.2
4.5.3
4.5.4
4.5.5
4.6
Resource management 6
Provision of resources 6
Human resources
Competence, awareness and training 7
Infrastructure and work environment 7
Product realization
Planning of product realization
Customer-related processes
Determination of requirements related to
the product
Review of requirements related to the product
Customer communication
Design and development
Design and development planning
Design and development inputs
Design and development outputs
Design and development review
Design and development verification
Design and development validation
Control of design and development changes
Purchasing
Purchasing process
Purchasing information
Verification of purchased product
Production and service provision
Control of production and service provision
Validation of processes for production and
service provision
Identification and traceability
Customer property
Preservation of product
Control of monitoring and measuring devices
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May 2006 Edition
p~~-NCR-00875