FY12 Adopted Operating Budget & Capital Improvement Budget
FY12 Adopted Operating Budget & Capital Improvement Budget
FY12 Adopted Operating Budget & Capital Improvement Budget
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Department Mission Statement<br />
City of St. Petersburg, Florida – FY 2012 <strong>Adopted</strong> Fiscal Plan<br />
Billing & Collections Department<br />
The mission of the Billing & Collections Department is to provide every customer with a consistent, accurate response to every request in a prompt and timely<br />
manner, at all times serving with courtesy, honesty, and fairness.<br />
Services Provided<br />
The Billing & Collections Department provides the following services:<br />
• The Utility Accounts Division reads over 95,000 meters per month and bills 90,000+ accounts each month. This function also takes over 25,000 calls per<br />
month responding to customer issues.<br />
• The Business Tax Division issues over 17,000 business tax receipts annually and licenses taxicabs on an annual basis.<br />
• The Central Cashier function accepts most monies collected by the City and deposits those funds with the bank.<br />
• The Parking Enforcement division oversees the enforcement of parking regulations in the downtown area and issues 50,000+ tickets annually. This division<br />
also collects parking ticket payments and collects coins from the parking meters downtown.<br />
• The Special Assessment section files liens against properties for codes violations and nonpayment of utility bills.<br />
• The False Alarm group bills citizens that exceed limits for police false alarms.<br />
<strong>Budget</strong>ary Cost Summary<br />
FY 2009<br />
Actual<br />
FY 2010<br />
Actual<br />
FY 2011<br />
<strong>Adopted</strong><br />
FY 2011<br />
Amended<br />
FY 2011<br />
Estimated<br />
FY 2012<br />
<strong>Adopted</strong><br />
FY 2012<br />
Change<br />
Wages And Benefits 5,200,278 5,367,719 5,361,548 5,361,548 5,215,159 5,198,908 (3.03%)<br />
Services And Commodities 3,878,410 3,594,067 3,828,516 3,802,319 3,555,319 3,181,679 (16.90%)<br />
<strong>Capital</strong> 47,567 8,200 0 0 3,900 0 0.00%<br />
Total <strong>Budget</strong> 9,126,255 8,969,986 9,190,064 9,163,867 8,774,378 8,380,587 (8.81%)<br />
Appropriations By Fund/Program<br />
FY 2009<br />
Actual<br />
FY 2010<br />
Actual<br />
FY 2011<br />
<strong>Adopted</strong><br />
FY 2011<br />
Amended<br />
FY 2011<br />
Estimated<br />
FY 2012<br />
<strong>Adopted</strong><br />
FY 2012<br />
Change<br />
General <strong>Operating</strong> Fund<br />
Utility Accounts Program 0 0 0 200 0 0 0.00%<br />
Parking Revenue<br />
Utility Accounts Program 0 73 0 0 0 0 0.00%<br />
Billing & Collections<br />
Utility Accounts Program 9,126,255 8,969,914 9,190,064 9,163,667 8,774,378 8,380,587 (8.81%)<br />
Total <strong>Budget</strong> 9,126,255 8,969,986 9,190,064 9,163,867 8,774,378 8,380,587 (8.81%)<br />
Revenue Sources<br />
FY 2009<br />
Actual<br />
FY 2010<br />
Actual<br />
FY 2011<br />
<strong>Adopted</strong><br />
FY 2011<br />
Amended<br />
FY 2011<br />
Estimated<br />
FY 2012<br />
<strong>Adopted</strong><br />
FY 2012<br />
Change<br />
General Government 129,147 151,907 150,000 150,000 181,625 200,000 33.33%<br />
Violation Of Local Ordinances 1,172,826 1,128,845 1,160,000 1,160,000 1,119,912 1,160,000 0.00%<br />
Interest Earnings 284,883 199,012 249,951 249,951 124,914 250,000 0.02%<br />
Sale Of Fixed Assets 5,483 0 0 0 743 0 0.00%<br />
Misc Revenue (107,355) (99,040) (119,000) (119,000) (88,649) (119,000) 0.00%<br />
Other Charges 7,984,546 7,594,954 7,651,049 7,651,049 7,864,761 6,868,449 (10.23%)<br />
Billing & Collections (343,274) (5,764) 98,064 71,667 (428,928) 21,138 (78.44%)<br />
Parking Revenue 0 73 0 0 0 0 0.00%<br />
General Fund 0 0 0 200 0 0 0.00%<br />
Total Revenue 9,126,255 8,969,986 9,190,064 9,163,867 8,774,378 8,380,587 (8.81%)<br />
Fiscal Year 2012 H-8 Summary Reports