FY12 Adopted Operating Budget & Capital Improvement Budget

City of St. Petersburg, Florida – FY 2012 Adopted Fiscal Plan
Position Summary
FY 2009
Actual
FY 2010
Actual
FY 2011
Adopted
FY 2012
Adopted
FY 2012
Change
Utility Accounts Program 92.00 92.00 91.00 89.00 (2.20%)
Total Full-Time FTE 92.00 92.00 91.00 89.00 (2.20%)
Utility Accounts Program 0.50 0.50 0.50 0.50 0.00%
Total Part-Time FTE 0.50 0.50 0.50 0.50 0.00%
Notes
Total FTE 92.50 92.50 91.50 89.50 (2.19%)
- In FY12 the Billing and Collections Department's budget decreased 8.81% due to a Special Assessment Supervisor being eliminated ($72,616)
and a Special Collections Officer ($36,722) was transferred to the Parking Revenue Fund. The reduction amount for the Special Collections
Officer represents the difference between the actual salary and benefits of the position and the amount of salary and benefits already budgeted to
be transferred to Parking. Also for FY12, the credit card settlement expense increased $97,000.
- The Billing and Collections base budget also decreased from FY11 due to the change in the way the ICS charges were allocated.
- The Parking Enforcement Program and fifteen full-time employees ($1,054,895) in the Parking Revenue Fund for FY12 were transferred to the
transportation department. There is no net change in the Parking Revenue Fund.
- Revenue changes include the following: increase parking meter rates from $0.75 to $1.00 per hour, increase the price of parking tickets by
$5.00 for red zone parking tickets and add additional parking meters in the downtown area.
Objective and Performance Measure
Unit Of
Measure
FY 2009
Actual
FY 2010
Actual
FY 2011
Target
FY2011
Estimate
FY 2012
Adopted
Improving City Operations
To minimize customer wait time and assist customers with utility issue. This objective fulfills the Mayor's goal of Service.
Customer Service Call Center - Daily Delay Time seconds 62 69 90 85 90
Customer Service Call Center-Abandoned Calls (Hang ups) % 2.5 2.72 10 3.5 10
Percent Utility Account Write-Offs % 0.35 0.35 0.5 0.35 0.5
Promoting Economic Opportunity
To coordinate and collect all revenue for the City. This objective fulfills the Mayor's goals of Sustainability and Small Business.
Businesses, Number Paying Tax # 15,768 15,054 16,000 15,000 15,000
Fiscal Year 2012 H-9 Summary Reports