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FY12 Adopted Operating Budget & Capital Improvement Budget

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City of St. Petersburg, Florida – FY 2012 <strong>Adopted</strong> Fiscal Plan<br />

Swim Lesson Patron Satisfaction Survey Results<br />

The objective of the Swim Lesson Program is to achieve at least an 85% average combined score of 'Good' (4) and 'Excellent' (5) ratings. This<br />

objective fulfills the Mayor's goals of Service, Schools, and Sports, Arts & Culture.<br />

Swim Lesson Patron Satisfaction Survey % 88.81 92.41 85 85 85<br />

Teen Programs Patron Satisfaction Survey Results<br />

The objective of Teen Programs is to achieve at least an 85% average combined score of 'Good' (4) and 'Excellent' (5) ratings. This objective<br />

fulfills the Mayor's goals of Service, Schools, and Sports, Arts & Culture.<br />

Teen Programs Patron Satisfaction Survey % 85.34 88.64 85 87.43 85<br />

Therapeutic Recreation Patron Satisfaction Survey Results<br />

The objective of the Therapeutic Recreation Program is to achieve at least an 85% average combined score of 'Good' (4) and 'Excellent' (5)<br />

ratings. This objective fulfills the Mayor's goals of Service, Schools, and Sports, Arts & Culture.<br />

Therapeutic Recreation Patron Satisfaction Survey % 93.38 93.41 85 90.47 85<br />

Work Orders Completed By Construction Division<br />

The objective of the Work Orders Completed measure is to quantify services provided by the Construction Division. This objective fulfills the<br />

Mayor's goal of Seamlessness.<br />

Construction Division Number of Work Orders # 157 203 160 260 260<br />

Work Orders Completed By Facility Systems Division<br />

The objective of the Work Orders Completed measure is to quantify services provided by the Facility Systems Division. This objective fulfills<br />

the Mayor's goal of Seamlessness.<br />

Facility Systems Number of Work Orders # 1,734 1,882 1,969 1,850 1,850<br />

Fiscal Year 2012 I-20 Summary Reports

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