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UNESCO. General Conference; 36th; 36 C/5: volume 1: Draft ...

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Accountability and adherence to rules and regulations in <strong>UNESCO</strong> strengthened<br />

Performance indicators<br />

Benchmarks<br />

▪ Percentage of complaints received which are<br />

acknowledged and cases opened within 10<br />

working days<br />

– 100% of complaints received are acknowledged<br />

within 10 working days<br />

▪ Percentage of investigations completed within<br />

an effective timeframe<br />

– at least 90% completed less than 6 months<br />

after receipt of allegation.<br />

Chapter 4 – International Standards and Legal Affairs<br />

00501 The Office of International Standards and Legal Affairs (LA) is a central service reporting<br />

directly to the Director-<strong>General</strong>. The responsibilities of the Office are:<br />

(i)<br />

(ii)<br />

(iii)<br />

to provide legal advice to the <strong>General</strong> <strong>Conference</strong>, the Executive Board and various<br />

meetings convened by <strong>UNESCO</strong> and to all the intergovernmental bodies established<br />

by the <strong>General</strong> <strong>Conference</strong> and the Executive Board and those established for the<br />

implementation of the conventions;<br />

to provide legal advice on questions arising for the Organization, its Constitution,<br />

statutory texts and regulations, its privileges and immunities; the conclusion and<br />

application of agreements with Member States or other organizations and of contracts<br />

to which the Organization is a party;<br />

to represent the Organization before the Administrative Tribunal of the International<br />

Labour Organization and other international tribunals or dispute resolution boards;<br />

(iv) to assist in the drawing up and application of international standard-setting<br />

instruments and to exercise depository functions on behalf of the Director-<strong>General</strong> in<br />

relation to international treaties; and<br />

(v)<br />

to serve as the secretariat of the Committee on Conventions and Recommendations<br />

of the Executive Board and of the Credentials Committee and the Legal Committee of<br />

the <strong>General</strong> <strong>Conference</strong>.<br />

00502 The Office will continue to protect the Organization’s interests and will continue to concentrate<br />

its efforts along two main lines:<br />

(i)<br />

(ii)<br />

ensuring compliance with the Organization’s rules, regulations and procedures;<br />

pursuing improvements in the legal safety of activities carried out by the Organization.<br />

<strong>36</strong> C/5 – <strong>General</strong> Policy and Direction 12

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