UNESCO. General Conference; 36th; 36 C/5: volume 1: Draft ...

13402 The services are financed by Part I.A (fixed allocation for services to governing bodies), Part III.C
(fixed allocation, primarily staff) and Part II (chargeback mechanism, direct correspondence between
the service required and the funds received). The Division also receives extrabudgetary funding for the
promotion of the Arabic language; this is used mainly to fund translation and interpretation in Arabic.
While efforts will be made to maintain all required services, the delivery mechanisms for some will
change.
13403 In addition to the provision of the above services in a timely manner, activities for the biennium
will focus on client education, more coherent scheduling of major conferences and meetings and
optimization of utilization of facilities, definition of service level agreements with and for translation
clients, ongoing search for corporate (rather than individual) service providers and, finally, matching
print-runs to real demand and developing e-distribution.
13404 Expected results at the end of the biennium:
Conference, interpretation and translation services as well as document
production and distribution services (including e-distribution) provided in a
more coherent and timely manner
Service level agreement established with at least three significant translation
clients
E-distribution developed
“Greening” UNESCO supported and carbon footprint reduced
Chapter 5 – Common services, security, utilities and management
of premises and equipment
Unit responsible: Headquarters Division (ADM/HQD)
13501 The Division will focus on providing high quality support for programme execution and the functioning
of the governing bodies of the Organization by ensuring operational activities related to safety, security,
maintenance of premises, facilities and installations, mail and pouch operations, provision of utilities
and compliance of working conditions to modern requirements, as well as the management of the
UNESCO works of art collection.
13502 The renovation of the office part of the Fontenoy site together with ongoing austerity measures resulted
in savings on utilities and energy consumption (electricity, heating, water, etc.), which has led to a
reduction of the respective budget allocations.
13503 In line with the greening policy, users will be encouraged to continue to take a more active role in
the rational use of common resources and in minimizing their waste. Application of charge back
mechanisms will continue to be used for enhancing the responsibility of sectors and services and
recovering a part of related costs.
13504 The 2012-2013 budgetary framework will limit the implementation of the Medium Term Security
Plan for Headquarters – both in terms of additional staffing and investment. Available resources will
thus be adapted to the evolving environment and the existing challenges for safety and security at
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