US BBB 2012 Statistics Sorted by Industry - Better Business Bureau

US BBB
2012 Statistics
Sorted by Industry
Rank by
Inquiries
Industry Classification
Inquiries
Complaints
Cmpls Settled % Cmpls Not Settled % Cmpls Unable to Pursue
%
Campers - Service & Repair 2,169 2,264 11 2,175 8 72.7% 3 27.3% 0 0.0%
Campers - Supplies & Parts 711 3,111 3 2,997 1 33.3% 2 66.7% 0 0.0%
Campers - Wholesale & Manufacturers 6,077 1,498 58 1,132 43 74.1% 14 24.1% 1 1.7%
Campgrounds & RV Parks 40,048 501 340 383 260 76.5% 77 22.6% 3 0.9%
Camping Equipment 17,877 861 81 960 64 79.0% 17 21.0% 0 0.0%
Camping Equipment - Renting 136 4,105 0 3,965 0 0.0% 0 0.0% 0 0.0%
Camps 19,555 810 94 883 50 53.2% 40 42.6% 4 4.3%
Cams - Grinding & Cutting 13 4,780 0 3,965 0 0.0% 0 0.0% 0 0.0%
Candle Making Supplies 1,525 2,530 3 2,997 2 66.7% 1 33.3% 0 0.0%
Candles - Retail 15,829 910 181 607 96 53.0% 79 43.6% 6 3.3%
Candles - Wholesale & Manufacturers 3,125 2,005 9 2,300 6 66.7% 1 11.1% 2 22.2%
Candles - Wickless 67 4,388 2 3,230 0 0.0% 2 100.0% 0 0.0%
Candy & Confectionery - Retail 14,527 963 61 1,106 44 72.1% 16 26.2% 1 1.6%
Candy & Confectionery - Wholesale & Manufacturers 11,601 1,090 160 657 50 31.3% 110 68.8% 0 0.0%
Candy & Confectionery Brokers 1,424 2,593 9 2,300 9 100.0% 0 0.0% 0 0.0%
Candy & Confectionery Manufacturer Equip & Supplies 614 3,205 1 3,508 0 0.0% 1 100.0% 0 0.0%
Candy & Confectionery Manufacturers Supplies 337 3,619 1 3,508 1 100.0% 0 0.0% 0 0.0%
Canes 826 3,005 5 2,686 5 100.0% 0 0.0% 0 0.0%
Caning 116 4,193 0 3,965 0 0.0% 0 0.0% 0 0.0%
Caning Supplies 110 4,212 12 2,115 2 16.7% 10 83.3% 0 0.0%
Canners 44 4,539 0 3,965 0 0.0% 0 0.0% 0 0.0%
Canners Equipment & Supplies 108 4,223 0 3,965 0 0.0% 0 0.0% 0 0.0%
Canoe Rental & Trips 240 3,821 3 2,997 1 33.3% 2 66.7% 0 0.0%
Cans 195 3,926 0 3,965 0 0.0% 0 0.0% 0 0.0%
Cans Manufacturers Machinery 62 4,415 0 3,965 0 0.0% 0 0.0% 0 0.0%
Canvas - Wholesale & Manufacturers 1,012 2,856 7 2,485 6 85.7% 1 14.3% 0 0.0%
Canvas Goods 3,373 1,939 185 596 176 95.1% 8 4.3% 1 0.5%
Capacitors 53 4,478 0 3,965 0 0.0% 0 0.0% 0 0.0%
Caps - Wholesale & Manufacturers 90 4,287 1 3,508 0 0.0% 1 100.0% 0 0.0%
Caps & Gowns 1,784 2,415 17 1,874 9 52.9% 7 41.2% 1 5.9%
Car Buying Service 70 4,372 2 3,230 2 100.0% 0 0.0% 0 0.0%
Car Loading & Unloading 55 4,457 1 3,508 1 100.0% 0 0.0% 0 0.0%
Car Pool Information 44 4,539 0 3,965 0 0.0% 0 0.0% 0 0.0%
Car Service 79 4,336 10 2,233 6 60.0% 4 40.0% 0 0.0%
Car Wash & Polish 76,325 291 1,684 117 1,010 60.0% 563 33.4% 111 6.6%
Car Wash & Polish Equipment & Supplies 3,886 1,823 7 2,485 7 100.0% 0 0.0% 0 0.0%
Carbide 70 4,372 1 3,508 0 0.0% 1 100.0% 0 0.0%
Carbide Metals & Products 245 3,806 1 3,508 1 100.0% 0 0.0% 0 0.0%
Carbon - Activated 213 3,882 0 3,965 0 0.0% 0 0.0% 0 0.0%
Carbon Monoxide Detecting 62 4,415 1 3,508 0 0.0% 1 100.0% 0 0.0%
Carbon Paper 2 4,956 0 3,965 0 0.0% 0 0.0% 0 0.0%
Carbon Products 716 3,106 7 2,485 4 57.1% 3 42.9% 0 0.0%
Carbonic Gas 346 3,604 1 3,508 1 100.0% 0 0.0% 0 0.0%
Carburetors 2,552 2,147 12 2,115 6 50.0% 6 50.0% 0 0.0%
Cardboard 105 4,235 0 3,965 0 0.0% 0 0.0% 0 0.0%
Cardio-phlebotomy Training & Certification 36 4,584 1 3,508 1 100.0% 0 0.0% 0 0.0%
Career & Outplacement Counseling 47,025 442 93 889 32 34.4% 44 47.3% 17 18.3%
Caregivers Resources 1,238 2,697 3 2,997 1 33.3% 1 33.3% 1 33.3%
Cargo & Freight Containers 9,224 1,241 52 1,195 15 28.8% 32 61.5% 5 9.6%
Cargo Stabilizing Devices 73 4,353 2 3,230 1 50.0% 1 50.0% 0 0.0%
Carnival Supplies 179 3,982 0 3,965 0 0.0% 0 0.0% 0 0.0%
Carnivals 319 3,644 0 3,965 0 0.0% 0 0.0% 0 0.0%
Carpenters 64,760 328 114 808 46 40.4% 62 54.4% 6 5.3%
Carpet & Rug Binding 164 4,021 2 3,230 2 100.0% 0 0.0% 0 0.0%
Carpet & Rug Binding Machines 751 3,066 3 2,997 3 100.0% 0 0.0% 0 0.0%
Carpet & Rug Cleaners 455,828 43 1,915 96 1,181 61.7% 654 34.2% 80 4.2%
Carpet & Rug Cleaning Equipment - Rental 504 3,354 16 1,909 12 75.0% 4 25.0% 0 0.0%
Carpet & Rug Cleaning Equipment& Supplies 7,015 1,398 8 2,387 5 62.5% 2 25.0% 1 12.5%
Carpet & Rug Dealers - New 330,550 58 1,762 110 1,467 83.3% 247 14.0% 48 2.7%
Carpet & Rug Dealers - Persian/Oriental Rugs 2,276 2,232 12 2,115 8 66.7% 4 33.3% 0 0.0%
Carpet & Rug Dealers - Used 11,154 1,122 62 1,096 49 79.0% 12 19.4% 1 1.6%
Carpet & Rug Distributors & Manufacturers 9,323 1,232 52 1,195 45 86.5% 4 7.7% 3 5.8%
Carpet & Rug Dyers 809 3,015 3 2,997 2 66.7% 1 33.3% 0 0.0%
Carpet & Rug Measuring 187 3,952 1 3,508 0 0.0% 1 100.0% 0 0.0%
Carpet & Rug Pads, Linings & Accessories 1,368 2,621 4 2,829 4 100.0% 0 0.0% 0 0.0%
Carpet & Rug Renting 11 4,800 0 3,965 0 0.0% 0 0.0% 0 0.0%
Carpet & Rug Repair 5,378 1,578 8 2,387 2 25.0% 4 50.0% 2 25.0%
Carpet & Rug Weavers 241 3,817 2 3,230 2 100.0% 0 0.0% 0 0.0%
Carpet Installation 939 2,920 24 1,649 13 54.2% 10 41.7% 1 4.2%
Carpet Layers 18,076 852 70 1,046 40 57.1% 28 40.0% 2 2.9%
Carpet Layers Equipment & Supplies 662 3,155 0 3,965 0 0.0% 0 0.0% 0 0.0%
Carpet Workrooms 45 4,533 0 3,965 0 0.0% 0 0.0% 0 0.0%
Carports 18,513 842 141 707 112 79.4% 29 20.6% 0 0.0%
Carriages - Horse 1,424 2,593 9 2,300 4 44.4% 4 44.4% 1 11.1%
Cash Registers & Supplies 3,146 1,994 9 2,300 1 11.1% 8 88.9% 0 0.0%
Casinos 15,541 920 188 586 153 81.4% 35 18.6% 0 0.0%
Casinos - Online 1,328 2,647 24 1,649 15 62.5% 9 37.5% 0 0.0%
Caskets 5,741 1,540 19 1,795 14 73.7% 5 26.3% 0 0.0%
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Complaints