US BBB 2012 Statistics Sorted by Industry - Better Business Bureau

US BBB
2012 Statistics
Sorted by Industry
Rank by
Inquiries
Industry Classification
Inquiries
Complaints
Cmpls Settled % Cmpls Not Settled % Cmpls Unable to Pursue
%
Swimming Instruction 6,751 1,423 50 1,218 31 62.0% 15 30.0% 4 8.0%
Swimming Pool Contractors, Dealers, Design 660,076 31 2,384 78 1,835 77.0% 489 20.5% 60 2.5%
Swimming Pool Cover Sales & Service 1,827 2,398 13 2,049 5 38.5% 8 61.5% 0 0.0%
Swimming Pool Enclosures 13,273 1,022 30 1,508 23 76.7% 6 20.0% 1 3.3%
Swimming Pool Equipment & Supplies 72,682 297 500 306 350 70.0% 142 28.4% 8 1.6%
Swimming Pool Kits 99 4,254 2 3,230 1 50.0% 1 50.0% 0 0.0%
Swimming Pool Manufacturers & Distributors 11,394 1,103 44 1,290 34 77.3% 10 22.7% 0 0.0%
Swimming Pool Service & Repair 166,718 130 611 270 398 65.1% 203 33.2% 10 1.6%
Swimming Pools - Leak Detection & Repair 1,608 2,477 8 2,387 4 50.0% 4 50.0% 0 0.0%
Swimming Pools - Maintenance 3,439 1,923 67 1,061 28 41.8% 34 50.7% 5 7.5%
Swimming Pools - Private 9,900 1,192 81 960 43 53.1% 34 42.0% 4 4.9%
Swimming Pools - Public 1,377 2,616 14 2,009 12 85.7% 1 7.1% 1 7.1%
Swimming Pools - Removal 186 3,958 0 3,965 0 0.0% 0 0.0% 0 0.0%
Swimming Pools & Hot Tubs 104 4,238 4 2,829 4 100.0% 0 0.0% 0 0.0%
Swimming Pools- Above Ground 2,156 2,269 4 2,829 4 100.0% 0 0.0% 0 0.0%
Swimwear & Accessories 10,707 1,142 124 763 92 74.2% 28 22.6% 4 3.2%
Switches - Electric 169 4,012 0 3,965 0 0.0% 0 0.0% 0 0.0%
Swords 1,349 2,629 46 1,268 27 58.7% 17 37.0% 2 4.3%
Synagogues 4 4,914 0 3,965 0 0.0% 0 0.0% 0 0.0%
Syrups 458 3,414 3 2,997 2 66.7% 1 33.3% 0 0.0%
Systems & Software Testing 598 3,226 2 3,230 1 50.0% 1 50.0% 0 0.0%
Table Pads 2,408 2,192 5 2,686 5 100.0% 0 0.0% 0 0.0%
Table Suppliers 5 4,888 1 3,508 0 0.0% 0 0.0% 1 100.0%
Table Tennis Equipment 79 4,336 3 2,997 2 66.7% 1 33.3% 0 0.0%
Table Tennis Facilities 55 4,457 1 3,508 1 100.0% 0 0.0% 0 0.0%
Table Tops 396 3,515 1 3,508 1 100.0% 0 0.0% 0 0.0%
Tables - Folding 865 2,979 3 2,997 3 100.0% 0 0.0% 0 0.0%
Tachometers 3 4,933 0 3,965 0 0.0% 0 0.0% 0 0.0%
Tags 2,251 2,236 8 2,387 6 75.0% 2 25.0% 0 0.0%
Tailoring Instruction 17 4,734 0 3,965 0 0.0% 0 0.0% 0 0.0%
Tailors 12,483 1,046 89 910 44 49.4% 41 46.1% 4 4.5%
Tailors Supplies 277 3,733 3 2,997 0 0.0% 3 100.0% 0 0.0%
Talent Listing Service 32,518 580 104 841 101 97.1% 3 2.9% 0 0.0%
Talent Representation 1,331 2,645 8 2,387 4 50.0% 4 50.0% 0 0.0%
Tank Cleaning 998 2,867 3 2,997 0 0.0% 3 100.0% 0 0.0%
Tank Heads 8 4,847 0 3,965 0 0.0% 0 0.0% 0 0.0%
Tank Lining & Coating 935 2,924 1 3,508 1 100.0% 0 0.0% 0 0.0%
Tank Testing & Inspection 2,156 2,269 4 2,829 1 25.0% 2 50.0% 1 25.0%
Tanks - Concrete 77 4,343 0 3,965 0 0.0% 0 0.0% 0 0.0%
Tanks - Fiber Glass, Plastic 1,091 2,793 2 3,230 2 100.0% 0 0.0% 0 0.0%
Tanks - Metal 2,321 2,218 1 3,508 0 0.0% 1 100.0% 0 0.0%
Tanks - Repair 695 3,126 2 3,230 1 50.0% 1 50.0% 0 0.0%
Tanks - Used 1 4,987 0 3,965 0 0.0% 0 0.0% 0 0.0%
Tanners 211 3,887 9 2,300 4 44.4% 5 55.6% 0 0.0%
Tanners Equipment & Supplies 352 3,593 4 2,829 1 25.0% 3 75.0% 0 0.0%
Tanning Salons 50,687 425 1,247 159 735 58.9% 363 29.1% 149 11.9%
Tanning Salons Equipment & Supplies 7,871 1,322 50 1,218 24 48.0% 25 50.0% 1 2.0%
Tape Recorders 85 4,301 0 3,965 0 0.0% 0 0.0% 0 0.0%
Tape Recorders - Sound - Service & Repair 67 4,388 2 3,230 1 50.0% 1 50.0% 0 0.0%
Tape Recorders - Sound - Supplies & Parts 67 4,388 0 3,965 0 0.0% 0 0.0% 0 0.0%
Tapes 280 3,722 16 1,909 2 12.5% 14 87.5% 0 0.0%
Tapes - Adhesive-Dispensers 240 3,821 0 3,965 0 0.0% 0 0.0% 0 0.0%
Tapes - Industrial 188 3,942 0 3,965 0 0.0% 0 0.0% 0 0.0%
Tapes - Sound - Dealers 82 4,321 0 3,965 0 0.0% 0 0.0% 0 0.0%
Tapes - Sound - Wholesale & Manufacturers 92 4,275 1 3,508 0 0.0% 1 100.0% 0 0.0%
Tapestries 730 3,087 3 2,997 0 0.0% 1 33.3% 2 66.7%
Tarps 1,287 2,671 5 2,686 2 40.0% 3 60.0% 0 0.0%
Tattoos 68,759 309 218 534 122 56.0% 88 40.4% 8 3.7%
Tattoos - Removed 2,918 2,050 6 2,589 5 83.3% 1 16.7% 0 0.0%
Tax Reporting Service 5,211 1,605 58 1,132 21 36.2% 35 60.3% 2 3.4%
Tax Return Preparation 479,603 39 2,699 66 1,406 52.1% 1,105 40.9% 188 7.0%
Tax Return Preparation - OTR Truck Drivers 15 4,759 0 3,965 0 0.0% 0 0.0% 0 0.0%
Tax Software 2,557 2,146 31 1,493 21 67.7% 9 29.0% 1 3.2%
Taxes - Consultants & Representatives 218,137 101 1,031 186 607 58.9% 290 28.1% 134 13.0%
Taxes - Enrolled Agent 724 3,095 1 3,508 1 100.0% 0 0.0% 0 0.0%
Taxes - Negotiators 13,366 1,020 21 1,736 16 76.2% 5 23.8% 0 0.0%
Taxes - Property Tax Consultants 10,329 1,172 29 1,531 21 72.4% 7 24.1% 1 3.4%
Taxicabs 42,593 473 507 302 290 57.2% 198 39.1% 19 3.7%
Taxidermists 13,362 1,021 103 844 56 54.4% 41 39.8% 6 5.8%
Taxidermists Equipment & Supplies 110 4,212 5 2,686 2 40.0% 3 60.0% 0 0.0%
Tea - Manufacturer & Importer 372 3,557 3 2,997 1 33.3% 2 66.7% 0 0.0%
Teachers Agencies 11,355 1,108 5 2,686 2 40.0% 3 60.0% 0 0.0%
Tear Gas 28 4,627 0 3,965 0 0.0% 0 0.0% 0 0.0%
Technical Manual Preparation 1,458 2,567 12 2,115 10 83.3% 2 16.7% 0 0.0%
Technology - Litigation Support 607 3,211 4 2,829 3 75.0% 0 0.0% 1 25.0%
Teeth Whitening Services 4,308 1,736 46 1,268 14 30.4% 28 60.9% 4 8.7%
Telecommunication Design 2,587 2,134 12 2,115 11 91.7% 1 8.3% 0 0.0%
Telecommunication Equipment & Systems Dealers 15,179 933 64 1,083 32 50.0% 28 43.8% 4 6.3%
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Complaints