US BBB 2012 Statistics Sorted by Industry - Better Business Bureau

US BBB
2012 Statistics
Sorted by Industry
Rank by
Inquiries
Industry Classification
Inquiries
Complaints
Cmpls Settled % Cmpls Not Settled % Cmpls Unable to Pursue
%
Weed Control Service 6,400 1,466 51 1,208 47 92.2% 4 7.8% 0 0.0%
Weighers 29 4,615 0 3,965 0 0.0% 0 0.0% 0 0.0%
Weight Control Services 138,190 164 1,165 168 1,013 87.0% 128 11.0% 24 2.1%
Welcome ServiceFor Newcomers 609 3,209 3 2,997 0 0.0% 3 100.0% 0 0.0%
Welding 45,376 454 74 1,013 37 50.0% 36 48.6% 1 1.4%
Welding Equipment - Rent 53 4,478 0 3,965 0 0.0% 0 0.0% 0 0.0%
Welding Equipment - Repair 1,333 2,642 3 2,997 1 33.3% 2 66.7% 0 0.0%
Welding Equipment & Supplies 7,929 1,319 32 1,473 16 50.0% 15 46.9% 1 3.1%
Welding Inspectors 22 4,677 0 3,965 0 0.0% 0 0.0% 0 0.0%
Wellpoint & Dewatering Systems 284 3,713 0 3,965 0 0.0% 0 0.0% 0 0.0%
Western Apparel 9,480 1,229 48 1,241 37 77.1% 10 20.8% 1 2.1%
Wheel Align, Frame & Axle Service Equipment & Supplies 1,361 2,623 5 2,686 2 40.0% 3 60.0% 0 0.0%
Wheel Alignment, Frame & Axle Service - Auto 8,627 1,272 27 1,578 17 63.0% 9 33.3% 1 3.7%
Wheel Chair Lifts & Ramps 12,783 1,035 27 1,578 19 70.4% 7 25.9% 1 3.7%
Wheel Chairs 14,421 970 257 473 242 94.2% 14 5.4% 1 0.4%
Wheelchair & Disability Transportation 9,070 1,248 36 1,408 20 55.6% 13 36.1% 3 8.3%
Wheels 19,571 809 94 883 56 59.6% 38 40.4% 0 0.0%
Whirlpool Bath Equipment & Supplies 1,525 2,530 4 2,829 1 25.0% 3 75.0% 0 0.0%
Wholesalers & Distributors 162,872 135 648 262 441 68.1% 194 29.9% 13 2.0%
Wicker Products 491 3,366 1 3,508 1 100.0% 0 0.0% 0 0.0%
Wigs & Hairpieces 32,711 576 270 455 169 62.6% 97 35.9% 4 1.5%
Winches 83 4,313 1 3,508 1 100.0% 0 0.0% 0 0.0%
Wind Energy Systems 5,212 1,604 12 2,115 10 83.3% 2 16.7% 0 0.0%
Winding Machinery 8 4,847 0 3,965 0 0.0% 0 0.0% 0 0.0%
Windmills 584 3,251 3 2,997 1 33.3% 2 66.7% 0 0.0%
Window Cleaning 79,719 280 242 494 131 54.1% 100 41.3% 11 4.5%
Window Cleaning Equipment & Supplies 365 3,571 1 3,508 1 100.0% 0 0.0% 0 0.0%
Window Coverings 10,881 1,135 99 855 57 57.6% 37 37.4% 5 5.1%
Window Security Laminates 264 3,760 0 3,965 0 0.0% 0 0.0% 0 0.0%
Window Shades 31,697 592 149 683 124 83.2% 21 14.1% 4 2.7%
Window Shades - Cleaning & Repair 725 3,094 5 2,686 1 20.0% 4 80.0% 0 0.0%
Window Shades - Equipment & Supplies 5,626 1,551 30 1,508 17 56.7% 11 36.7% 2 6.7%
Window Shades - Repair 40 4,562 0 3,965 0 0.0% 0 0.0% 0 0.0%
Window Tinting & Coating - Commercial 4,215 1,762 22 1,710 8 36.4% 14 63.6% 0 0.0%
Window Tinting & Coating - Residential 4,749 1,668 7 2,485 2 28.6% 5 71.4% 0 0.0%
Windows 302,531 67 926 197 657 71.0% 176 19.0% 93 10.0%
Windows - Installation & Service 432,750 49 1,300 152 1,005 77.3% 217 16.7% 78 6.0%
Windows - Repairing 15,454 921 34 1,438 25 73.5% 9 26.5% 0 0.0%
Windows - Vinyl 2,868 2,058 20 1,766 15 75.0% 5 25.0% 0 0.0%
Windows - Wells & Covers 2,277 2,230 3 2,997 3 100.0% 0 0.0% 0 0.0%
Windows - Wood 552 3,279 0 3,965 0 0.0% 0 0.0% 0 0.0%
Windows & Doors - Installation & Service 18,684 835 53 1,182 35 66.0% 15 28.3% 3 5.7%
Windshield Wipers 85 4,301 2 3,230 1 50.0% 1 50.0% 0 0.0%
Wine Bar 119 4,184 4 2,829 1 25.0% 3 75.0% 0 0.0%
Wine Brokers 2,085 2,297 4 2,829 2 50.0% 2 50.0% 0 0.0%
Wine Cellars 494 3,362 3 2,997 0 0.0% 3 100.0% 0 0.0%
Wine Storage Equipment 3,383 1,937 5 2,686 3 60.0% 2 40.0% 0 0.0%
Winemaking Equipment & Supplies 1,149 2,764 2 3,230 1 50.0% 1 50.0% 0 0.0%
Wineries 5,347 1,585 52 1,195 27 51.9% 23 44.2% 2 3.8%
Wines - Retail 11,334 1,111 149 683 70 47.0% 75 50.3% 4 2.7%
Wines - Wholesale 1,592 2,486 12 2,115 11 91.7% 1 8.3% 0 0.0%
Wiping Cloths 316 3,650 1 3,508 1 100.0% 0 0.0% 0 0.0%
Wire & Cable - Electric 5,455 1,566 12 2,115 5 41.7% 7 58.3% 0 0.0%
Wire & Cable - Non-Electric 2,283 2,228 6 2,589 1 16.7% 5 83.3% 0 0.0%
Wire Cloth 42 4,552 0 3,965 0 0.0% 0 0.0% 0 0.0%
Wire Harnesses - Electrical 690 3,129 1 3,508 1 100.0% 0 0.0% 0 0.0%
Wire Products 2,863 2,059 8 2,387 5 62.5% 3 37.5% 0 0.0%
Wire Rope 591 3,236 2 3,230 1 50.0% 1 50.0% 0 0.0%
Wire Stitching Machines & Supplies 66 4,396 1 3,508 1 100.0% 0 0.0% 0 0.0%
Wire Strippers 14 4,768 1 3,508 0 0.0% 1 100.0% 0 0.0%
Wire Wrapping Service & Equipment 39 4,569 0 3,965 0 0.0% 0 0.0% 0 0.0%
Womens Apparel - Retail 53,633 405 770 232 527 68.4% 218 28.3% 25 3.2%
Womens Apparel - Wholesale & Manufacturers 7,205 1,382 11 2,175 7 63.6% 4 36.4% 0 0.0%
Wood Carving 1,260 2,678 10 2,233 3 30.0% 6 60.0% 1 10.0%
Wood Finishing 4,605 1,686 20 1,766 6 30.0% 14 70.0% 0 0.0%
Wood Preservatives 1,029 2,840 2 3,230 2 100.0% 0 0.0% 0 0.0%
Wood Preserving 2,424 2,185 9 2,300 5 55.6% 3 33.3% 1 11.1%
Wood Products - Sawdust & Shavings 17 4,734 1 3,508 1 100.0% 0 0.0% 0 0.0%
Wood Technologists 83 4,313 0 3,965 0 0.0% 0 0.0% 0 0.0%
Wood Turning 132 4,120 0 3,965 0 0.0% 0 0.0% 0 0.0%
Woodworking 33,182 571 189 584 72 38.1% 94 49.7% 23 12.2%
Woodworking Equipment & Supplies 3,522 1,902 8 2,387 7 87.5% 1 12.5% 0 0.0%
Woodworking Tools - Retail 306 3,661 5 2,686 3 60.0% 2 40.0% 0 0.0%
Wool 343 3,609 1 3,508 1 100.0% 0 0.0% 0 0.0%
Woolen Goods - Wholesale & Manufacturers 143 4,088 0 3,965 0 0.0% 0 0.0% 0 0.0%
Word Process System, Consultant, Designer 6 4,876 0 3,965 0 0.0% 0 0.0% 0 0.0%
Word Processing Equipment - Maintenance 4 4,914 0 3,965 0 0.0% 0 0.0% 0 0.0%
Word Processing Service 1,132 2,772 3 2,997 3 100.0% 0 0.0% 0 0.0%
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Complaints