US BBB 2012 Statistics Sorted by Industry - Better Business Bureau

US BBB
2012 Statistics
Sorted by Industry
Rank by
Inquiries
Industry Classification
Inquiries
Complaints
Cmpls Settled % Cmpls Not Settled % Cmpls Unable to Pursue
%
Mining Development 279 3,727 0 3,965 0 0.0% 0 0.0% 0 0.0%
Mining Equipment & Supplies 2,982 2,038 17 1,874 3 17.6% 12 70.6% 2 11.8%
Mirrors 6,492 1,450 18 1,832 8 44.4% 9 50.0% 1 5.6%
Mirrors - Manufacturers Supplies 532 3,307 3 2,997 0 0.0% 3 100.0% 0 0.0%
Mirrors - Resilver 40 4,562 0 3,965 0 0.0% 0 0.0% 0 0.0%
Missile & Rocket Components - Manufacturers 24 4,658 0 3,965 0 0.0% 0 0.0% 0 0.0%
Missile & Rocket Manufacturers 5 4,888 0 3,965 0 0.0% 0 0.0% 0 0.0%
Missile & Rocket Research & Development 479 3,380 0 3,965 0 0.0% 0 0.0% 0 0.0%
Missing Person Services 159 4,036 0 3,965 0 0.0% 0 0.0% 0 0.0%
Missions 450 3,428 2 3,230 2 100.0% 0 0.0% 0 0.0%
Misting Systems & Services 289 3,699 1 3,508 1 100.0% 0 0.0% 0 0.0%
Mixing & Agitation Machinery 146 4,073 0 3,965 0 0.0% 0 0.0% 0 0.0%
Mobile Apps 7,111 1,390 203 563 92 45.3% 87 42.9% 24 11.8%
Mobile Refrigeration 143 4,088 0 3,965 0 0.0% 0 0.0% 0 0.0%
Mobile Telephone Equipment & Supplies 10,538 1,154 200 565 98 49.0% 86 43.0% 16 8.0%
Mobile Telephone Service 8,789 1,262 141 707 86 61.0% 47 33.3% 8 5.7%
Model Car Race Centers 468 3,401 1 3,508 1 100.0% 0 0.0% 0 0.0%
Model Makers 1,872 2,381 24 1,649 16 66.7% 7 29.2% 1 4.2%
Modeling - Advance Fee 35,777 542 77 993 46 59.7% 29 37.7% 2 2.6%
Modeling & Acting - Training 2,503 2,158 4 2,829 1 25.0% 3 75.0% 0 0.0%
Modeling & Simulation 477 3,381 1 3,508 0 0.0% 1 100.0% 0 0.0%
Modeling & Talent Agencies 239,490 83 319 403 201 63.0% 100 31.3% 18 5.6%
Modeling Schools 46,098 446 81 960 72 88.9% 7 8.6% 2 2.5%
Modular Homes 20,874 781 47 1,256 34 72.3% 11 23.4% 2 4.3%
Modular/Mobile Home - Foundation Services 251 3,791 10 2,233 5 50.0% 5 50.0% 0 0.0%
Mold & Mildew Inspection 380 3,543 1 3,508 1 100.0% 0 0.0% 0 0.0%
Mold & Mildew Inspection/Removal/Remediation 43,826 464 61 1,106 31 50.8% 27 44.3% 3 4.9%
Mold & Mildew Remediation 420 3,476 1 3,508 1 100.0% 0 0.0% 0 0.0%
Mold Consulting & Testing 3,902 1,819 11 2,175 7 63.6% 4 36.4% 0 0.0%
Moldings 2,778 2,086 5 2,686 1 20.0% 4 80.0% 0 0.0%
Molds 15,206 930 27 1,578 23 85.2% 3 11.1% 1 3.7%
Money Order Systems 295 3,683 1 3,508 1 100.0% 0 0.0% 0 0.0%
Money Orders & Transfers 23,277 723 703 245 679 96.6% 18 2.6% 6 0.9%
Monogram & Initial Machines 3 4,933 0 3,965 0 0.0% 0 0.0% 0 0.0%
Monograms 1,811 2,408 51 1,208 15 29.4% 36 70.6% 0 0.0%
Monorail Systems 5 4,888 1 3,508 0 0.0% 1 100.0% 0 0.0%
Monuments 34,311 559 263 465 182 69.2% 77 29.3% 4 1.5%
Mopeds 3,875 1,825 31 1,493 19 61.3% 12 38.7% 0 0.0%
Mops - Wholesale & Manufacturers 73 4,353 3 2,997 3 100.0% 0 0.0% 0 0.0%
Mortgage Bankers 601,925 34 1,443 135 1,393 96.5% 40 2.8% 10 0.7%
Mortgage Brokers 1,777,673 5 6,331 24 5,092 80.4% 1,028 16.2% 211 3.3%
Mortgage Lender 77,554 285 190 583 166 87.4% 23 12.1% 1 0.5%
Mosaics 162 4,024 1 3,508 0 0.0% 1 100.0% 0 0.0%
Mosquito Control 3,667 1,874 1 3,508 1 100.0% 0 0.0% 0 0.0%
Motel & Hotel Consultants 926 2,932 55 1,162 34 61.8% 21 38.2% 0 0.0%
Motel & Hotel Equipment & Supplies 286 3,707 3 2,997 1 33.3% 2 66.7% 0 0.0%
Motel & Hotel Management 1,973 2,341 30 1,508 19 63.3% 10 33.3% 1 3.3%
Motels 49,503 430 1,765 108 1,103 62.5% 642 36.4% 20 1.1%
Motels - Reservation Service 438 3,442 2 3,230 1 50.0% 0 0.0% 1 50.0%
Mothproofing 16 4,745 1 3,508 0 0.0% 1 100.0% 0 0.0%
Motion Picture Equipment & Supplies 379 3,547 3 2,997 3 100.0% 0 0.0% 0 0.0%
Motion Picture Equipment & Supplies - Repair 103 4,242 0 3,965 0 0.0% 0 0.0% 0 0.0%
Motion Picture Film Distributors & Exchange 925 2,934 3 2,997 1 33.3% 2 66.7% 0 0.0%
Motion Picture Film Editing 7,333 1,369 14 2,009 4 28.6% 10 71.4% 0 0.0%
Motion Picture Film Libraries 43 4,547 8 2,387 2 25.0% 6 75.0% 0 0.0%
Motion Picture Film Storage 26 4,639 0 3,965 0 0.0% 0 0.0% 0 0.0%
Motion Picture Laboratories 38 4,575 0 3,965 0 0.0% 0 0.0% 0 0.0%
Motion Picture Producers & Studios 1,275 2,676 9 2,300 5 55.6% 4 44.4% 0 0.0%
Motion Picture Projection Service 136 4,105 1 3,508 1 100.0% 0 0.0% 0 0.0%
Motion Picture Representatives 68 4,384 0 3,965 0 0.0% 0 0.0% 0 0.0%
Motion Picture Research Service 15 4,759 0 3,965 0 0.0% 0 0.0% 0 0.0%
Motion Picture Special Effects 185 3,960 1 3,508 1 100.0% 0 0.0% 0 0.0%
Motion Picture Technicians 11 4,800 0 3,965 0 0.0% 0 0.0% 0 0.0%
Motivational & Self Improvement Training 20,021 798 134 728 87 64.9% 43 32.1% 4 3.0%
Motor coach Companies 3,188 1,986 10 2,233 7 70.0% 1 10.0% 2 20.0%
Motor Homes 11,399 1,102 56 1,152 47 83.9% 8 14.3% 1 1.8%
Motor Homes - Rent & Lease 2,538 2,148 16 1,909 10 62.5% 6 37.5% 0 0.0%
Motor Scooters - Dealers 19,156 823 288 437 154 53.5% 132 45.8% 2 0.7%
Motorcycle Riding Instruction 581 3,255 5 2,686 4 80.0% 1 20.0% 0 0.0%
Motorcycle Sales - Consignments 1,078 2,809 11 2,175 4 36.4% 5 45.5% 2 18.2%
Motorcycles - Customizing 3,132 2,001 37 1,389 21 56.8% 13 35.1% 3 8.1%
Motorcycles - Dealers 149,735 153 1,364 145 970 71.1% 378 27.7% 16 1.2%
Motorcycles - Renting & Leasing 4,463 1,704 36 1,408 14 38.9% 22 61.1% 0 0.0%
Motorcycles - Repairing & Service 26,452 669 218 534 130 59.6% 85 39.0% 3 1.4%
Motorcycles - Supplies & Parts 85,654 255 851 207 652 76.6% 194 22.8% 5 0.6%
Mountain Climbing Equipment 777 3,042 7 2,485 7 100.0% 0 0.0% 0 0.0%
Mountain/Rock Climbing Instruction 582 3,252 2 3,230 1 50.0% 1 50.0% 0 0.0%
Movers 1,229,192 14 7,853 17 5,795 73.8% 1,841 23.4% 217 2.8%
Rank by
Complaints