US BBB 2012 Statistics Sorted by Industry - Better Business Bureau

US BBB
2012 Statistics
Sorted by Industry
Rank by
Inquiries
Industry Classification
Inquiries
Complaints
Cmpls Settled % Cmpls Not Settled % Cmpls Unable to Pursue
%
Freight Forwarding 87,903 244 281 441 194 69.0% 81 28.8% 6 2.1%
Freight Traffic Service 4,804 1,659 43 1,306 36 83.7% 6 14.0% 1 2.3%
Frog Dealers 672 3,146 30 1,508 30 100.0% 0 0.0% 0 0.0%
Frozen Custard Machines 120 4,178 0 3,965 0 0.0% 0 0.0% 0 0.0%
Frozen Food Locker Plants 1,258 2,681 0 3,965 0 0.0% 0 0.0% 0 0.0%
Frozen Foods - Processors 890 2,958 11 2,175 8 72.7% 3 27.3% 0 0.0%
Frozen Foods - Retail 10,657 1,146 66 1,067 46 69.7% 18 27.3% 2 3.0%
Fruit & Vegetable Growers & Shippers 4,473 1,703 23 1,677 16 69.6% 7 30.4% 0 0.0%
Fruits - Dried 193 3,934 0 3,965 0 0.0% 0 0.0% 0 0.0%
Fruits - Glace 5 4,888 0 3,965 0 0.0% 0 0.0% 0 0.0%
Fruits & Vegetables - Retail 8,863 1,259 48 1,241 29 60.4% 19 39.6% 0 0.0%
Fruits & Vegetables - Wholesale 5,503 1,561 11 2,175 9 81.8% 2 18.2% 0 0.0%
Fuel - Biofuels 133 4,116 2 3,230 1 50.0% 1 50.0% 0 0.0%
Fuel - Diesel 2,708 2,107 3 2,997 3 100.0% 0 0.0% 0 0.0%
Fuel - Gasoline 228 3,854 30 1,508 13 43.3% 16 53.3% 1 3.3%
Fuel Economizers 3,740 1,855 9 2,300 4 44.4% 5 55.6% 0 0.0%
Fuel Injection Equipment 1,786 2,414 13 2,049 10 76.9% 3 23.1% 0 0.0%
Fuel Tax Service 27 4,637 0 3,965 0 0.0% 0 0.0% 0 0.0%
Fulfillment Services 76,824 287 837 215 756 90.3% 51 6.1% 30 3.6%
Fumigation Services 843 2,993 1 3,508 1 100.0% 0 0.0% 0 0.0%
Fund Raising Counselors & Orgs 45,597 450 76 1,000 47 61.8% 25 32.9% 4 5.3%
Fund Raising Games, Merchandise, Supplies 12,296 1,058 38 1,372 32 84.2% 6 15.8% 0 0.0%
Funeral Directors 61,125 350 151 674 116 76.8% 33 21.9% 2 1.3%
Funeral Directors Equipment & Supplies 724 3,095 0 3,965 0 0.0% 0 0.0% 0 0.0%
Funeral Escorts 147 4,071 0 3,965 0 0.0% 0 0.0% 0 0.0%
Funeral Homes 35,075 550 123 771 87 70.7% 36 29.3% 0 0.0%
Funeral Related Services 53,810 404 191 579 121 63.4% 60 31.4% 10 5.2%
Fungicides 29 4,615 0 3,965 0 0.0% 0 0.0% 0 0.0%
Funnels 64 4,407 0 3,965 0 0.0% 0 0.0% 0 0.0%
Fur Business - Retail 5,668 1,549 17 1,874 12 70.6% 3 17.6% 2 11.8%
Fur Business - Wholesale & Manufacturers 2,702 2,109 18 1,832 12 66.7% 5 27.8% 1 5.6%
Fur Cleaning & Dyeing - Retail 154 4,046 0 3,965 0 0.0% 0 0.0% 0 0.0%
Fur Cleaning & Dyeing - Wholesale 28 4,627 0 3,965 0 0.0% 0 0.0% 0 0.0%
Fur Cuttings 25 4,648 0 3,965 0 0.0% 0 0.0% 0 0.0%
Fur Designers 446 3,433 1 3,508 1 100.0% 0 0.0% 0 0.0%
Fur Farms - Equipment & Supplies 69 4,376 0 3,965 0 0.0% 0 0.0% 0 0.0%
Fur Finishers & Liners 21 4,693 1 3,508 0 0.0% 1 100.0% 0 0.0%
Fur Matching 1 4,987 0 3,965 0 0.0% 0 0.0% 0 0.0%
Fur Novelties & Accessories 1,589 2,492 1 3,508 1 100.0% 0 0.0% 0 0.0%
Fur Skin Dealers & Brokers 244 3,810 0 3,965 0 0.0% 0 0.0% 0 0.0%
Fur Storage 452 3,425 3 2,997 1 33.3% 2 66.7% 0 0.0%
Furnace Cleaning 348 3,601 1 3,508 1 100.0% 0 0.0% 0 0.0%
Furnace Sales & Service 2,855 2,061 37 1,389 12 32.4% 20 54.1% 5 13.5%
Furnaces - Industrial 1,062 2,814 8 2,387 3 37.5% 3 37.5% 2 25.0%
Furniture - Childrens 17,939 859 218 534 146 67.0% 71 32.6% 1 0.5%
Furniture - Outdoor 32,257 588 205 561 122 59.5% 48 23.4% 35 17.1%
Furniture - Retail 749,351 27 13,058 11 10,316 79.0% 2,151 16.5% 591 4.5%
Furniture - Rustic 2,322 2,217 39 1,357 7 17.9% 31 79.5% 1 2.6%
Furniture - Unfinished 6,421 1,463 23 1,677 19 82.6% 4 17.4% 0 0.0%
Furniture - Used 17,993 855 120 783 62 51.7% 48 40.0% 10 8.3%
Furniture - Wholesale 18,940 831 139 714 95 68.3% 36 25.9% 8 5.8%
Furniture Assembly Services 672 3,146 4 2,829 3 75.0% 1 25.0% 0 0.0%
Furniture Cleaning 2,462 2,176 77 993 74 96.1% 0 0.0% 3 3.9%
Furniture Cleaning Equipment & Supplies 404 3,498 17 1,874 17 100.0% 0 0.0% 0 0.0%
Furniture Designers & Custom Builders 30,919 600 182 605 114 62.6% 63 34.6% 5 2.7%
Furniture Frames 221 3,866 0 3,965 0 0.0% 0 0.0% 0 0.0%
Furniture Manufacturers 54,194 402 338 386 240 71.0% 90 26.6% 8 2.4%
Furniture Manufacturers Equipment & Supplies 1,183 2,728 16 1,909 4 25.0% 12 75.0% 0 0.0%
Furniture Pads 28 4,627 1 3,508 1 100.0% 0 0.0% 0 0.0%
Furniture Rent & Lease 25,508 686 743 238 691 93.0% 48 6.5% 4 0.5%
Furniture Repair & Refinish 41,849 479 163 645 105 64.4% 52 31.9% 6 3.7%
Furniture Repair & Refinish Supplies 739 3,082 6 2,589 2 33.3% 4 66.7% 0 0.0%
Furniture Stripping 382 3,537 2 3,230 2 100.0% 0 0.0% 0 0.0%
Fuses - Electric 3 4,933 0 3,965 0 0.0% 0 0.0% 0 0.0%
Futon Sales 1,950 2,355 11 2,175 7 63.6% 4 36.4% 0 0.0%
Galvanizing 292 3,690 0 3,965 0 0.0% 0 0.0% 0 0.0%
Gambling Abuse & Addiction Info & Treatment 161 4,028 0 3,965 0 0.0% 0 0.0% 0 0.0%
Gambling Machine Supplies and Services 552 3,279 3 2,997 0 0.0% 2 66.7% 1 33.3%
Game - Birds, Venison 412 3,487 5 2,686 2 40.0% 3 60.0% 0 0.0%
Game Farms 854 2,986 2 3,230 1 50.0% 1 50.0% 0 0.0%
Games & Supplies 190,587 115 431 338 283 65.7% 133 30.9% 15 3.5%
Gaming Tables 402 3,499 6 2,589 1 16.7% 5 83.3% 0 0.0%
Garage Builders 56,752 381 214 542 141 65.9% 68 31.8% 5 2.3%
Garage Door Repair 22,703 735 91 897 57 62.6% 26 28.6% 8 8.8%
Garage Doors & Openers 147,236 155 492 309 357 72.6% 127 25.8% 8 1.6%
Garage Organizers 5,075 1,630 18 1,832 11 61.1% 7 38.9% 0 0.0%
Garbage Disposal Equipment - Industrial & Commercial 6,278 1,480 540 288 521 96.5% 16 3.0% 3 0.6%
Garbage Disposal Equipment - Supplies & Parts 643 3,181 1 3,508 1 100.0% 0 0.0% 0 0.0%
Rank by
Complaints