US BBB 2012 Statistics Sorted by Industry - Better Business Bureau

US BBB
2012 Statistics
Sorted by Industry
Rank by
Inquiries
Industry Classification
Inquiries
Complaints
Cmpls Settled % Cmpls Not Settled % Cmpls Unable to Pursue
%
Rainwater Harvesting Systems 588 3,245 1 3,508 0 0.0% 1 100.0% 0 0.0%
Rainwear 47 4,521 1 3,508 1 100.0% 0 0.0% 0 0.0%
Ranches 7,672 1,337 23 1,677 16 69.6% 7 30.4% 0 0.0%
Range Hoods & Canopies 2,037 2,321 50 1,218 38 76.0% 8 16.0% 4 8.0%
Ranges & Ovens - Dealers 319 3,644 3 2,997 0 0.0% 3 100.0% 0 0.0%
Ranges & Ovens - Service & Repair 323 3,637 7 2,485 0 0.0% 4 57.1% 3 42.9%
Ranges & Ovens - Supplies & Parts 1,592 2,486 3 2,997 3 100.0% 0 0.0% 0 0.0%
Ranges & Ovens - Wholesale & Manufacturers 22 4,677 0 3,965 0 0.0% 0 0.0% 0 0.0%
Rattan, Reeds & Willows 1 4,987 0 3,965 0 0.0% 0 0.0% 0 0.0%
Rayon Fabrics 9 4,832 0 3,965 0 0.0% 0 0.0% 0 0.0%
Razors & Razor Blades 402 3,499 7 2,485 6 85.7% 1 14.3% 0 0.0%
Reading Instruction 5,783 1,534 7 2,485 7 100.0% 0 0.0% 0 0.0%
Real Estate 717,411 28 3,585 50 2,576 71.9% 943 26.3% 66 1.8%
Real Estate - Commercial 12,669 1,039 56 1,152 42 75.0% 14 25.0% 0 0.0%
Real Estate - Industrial 589 3,242 1 3,508 1 100.0% 0 0.0% 0 0.0%
Real Estate - Rent to Own 3,680 1,869 18 1,832 11 61.1% 6 33.3% 1 5.6%
Real Estate - Rentals by Individuals 39,136 504 385 366 226 58.7% 146 37.9% 13 3.4%
Real Estate - Short Sale 4,131 1,780 15 1,968 11 73.3% 4 26.7% 0 0.0%
Real Estate Agents 57,991 371 402 357 274 68.2% 116 28.9% 12 3.0%
Real Estate Appraisers 66,878 318 181 607 126 69.6% 48 26.5% 7 3.9%
Real Estate Consultants 72,019 300 253 480 183 72.3% 67 26.5% 3 1.2%
Real Estate Developers 101,342 215 267 460 192 71.9% 64 24.0% 11 4.1%
Real Estate Investors 80,593 273 171 629 83 48.5% 82 48.0% 6 3.5%
Real Estate Loan Modification 16,498 897 220 529 43 19.5% 140 63.6% 37 16.8%
Real Estate Loans 93,332 228 241 495 60 24.9% 173 71.8% 8 3.3%
Real Estate Maintenance Protection Plan 26,087 674 1,287 155 1,285 99.8% 1 0.1% 1 0.1%
Real Estate Rental Service 102,766 213 1,035 184 733 70.8% 294 28.4% 8 0.8%
Real Estate Schools 15,988 906 29 1,531 22 75.9% 7 24.1% 0 0.0%
Real Estate Services 85,062 259 571 281 450 78.8% 89 15.6% 32 5.6%
Recorded Information 2,512 2,154 30 1,508 1 3.3% 3 10.0% 26 86.7%
Recording Instruments - Industrial & Scientific 109 4,217 5 2,686 2 40.0% 3 60.0% 0 0.0%
Recording Service - Sound & Video 26,113 673 1,397 140 1,339 95.8% 48 3.4% 10 0.7%
Recording Studio Equipment 1,238 2,697 8 2,387 4 50.0% 4 50.0% 0 0.0%
Records - Phono - Manufacturers Equipment & Supplies 73 4,353 4 2,829 2 50.0% 2 50.0% 0 0.0%
Records Management 3,712 1,863 34 1,438 25 73.5% 4 11.8% 5 14.7%
Recreation Centers 9,582 1,220 79 979 53 67.1% 22 27.8% 4 5.1%
Recreation Program Consultants 1,508 2,541 6 2,589 2 33.3% 3 50.0% 1 16.7%
Recreational Vehicles - Carpet & Upholstery Cleaning 3 4,933 1 3,508 1 100.0% 0 0.0% 0 0.0%
Recreational Vehicles - Dealers 111,740 199 866 204 703 81.2% 152 17.6% 11 1.3%
Recreational Vehicles - Equipment, Parts, Supplies 20,311 793 141 707 84 59.6% 56 39.7% 1 0.7%
Recreational Vehicles - Rent & Lease 11,226 1,119 121 781 62 51.2% 54 44.6% 5 4.1%
Recreational Vehicles - Repair & Service 22,282 750 136 722 92 67.6% 41 30.1% 3 2.2%
Recreational Vehicles - Storage 2,675 2,112 18 1,832 10 55.6% 7 38.9% 1 5.6%
Recreational Vehicles - Transportation 279 3,727 11 2,175 4 36.4% 4 36.4% 3 27.3%
Recruiting - Armed Forces 61 4,422 0 3,965 0 0.0% 0 0.0% 0 0.0%
Recruiting - Technical 940 2,918 7 2,485 1 14.3% 6 85.7% 0 0.0%
Recruitment Services 14,332 975 53 1,182 33 62.3% 7 13.2% 13 24.5%
Rectifiers - Electric 5 4,888 0 3,965 0 0.0% 0 0.0% 0 0.0%
Recycling - Computers & Other Electronics 14,923 948 175 621 120 68.6% 50 28.6% 5 2.9%
Recycling - Metal 2,061 2,313 10 2,233 4 40.0% 4 40.0% 2 20.0%
Recycling Centers 47,035 441 100 852 70 70.0% 25 25.0% 5 5.0%
Recycling Services 16,145 903 75 1,005 44 58.7% 29 38.7% 2 2.7%
Reels 256 3,772 1 3,508 0 0.0% 1 100.0% 0 0.0%
Referral - Auto Repair 774 3,043 32 1,473 17 53.1% 15 46.9% 0 0.0%
Referral - Contractor 21,021 776 112 816 54 48.2% 51 45.5% 7 6.3%
Referral - Debt Relief Services 10,508 1,157 19 1,795 7 36.8% 4 21.1% 8 42.1%
Referral - Doctor 3,431 1,926 65 1,077 49 75.4% 16 24.6% 0 0.0%
Referral - Storage Facility 257 3,767 9 2,300 5 55.6% 4 44.4% 0 0.0%
Reflectors 38 4,575 0 3,965 0 0.0% 0 0.0% 0 0.0%
Reflexologists 661 3,157 3 2,997 1 33.3% 2 66.7% 0 0.0%
Refractories 428 3,457 0 3,965 0 0.0% 0 0.0% 0 0.0%
Refreshment Stands 82 4,321 0 3,965 0 0.0% 0 0.0% 0 0.0%
Refrigeration Equipment - Commercial - Sales & Service 24,517 704 81 960 46 56.8% 35 43.2% 0 0.0%
Refrigeration Equipment - Supplies & Parts 4,646 1,680 7 2,485 4 57.1% 3 42.9% 0 0.0%
Refrigerators & Freezers - Dealers 1,583 2,496 36 1,408 13 36.1% 22 61.1% 1 2.8%
Refrigerators & Freezers - Rent & Lease 38 4,575 1 3,508 0 0.0% 1 100.0% 0 0.0%
Refrigerators & Freezers - Service & Repair 9,021 1,251 97 866 40 41.2% 50 51.5% 7 7.2%
Refrigerators & Freezers - Supplies & Parts 233 3,845 2 3,230 1 50.0% 1 50.0% 0 0.0%
Refrigerators & Freezers - Wholesale & Manufacturers 393 3,519 2 3,230 0 0.0% 2 100.0% 0 0.0%
Rehabilitation Products - Pediatric 919 2,937 5 2,686 4 80.0% 1 20.0% 0 0.0%
Rehabilitation Services 36,239 533 150 679 103 68.7% 46 30.7% 1 0.7%
Reiki Therapy 218 3,870 0 3,965 0 0.0% 0 0.0% 0 0.0%
Relays 64 4,407 0 3,965 0 0.0% 0 0.0% 0 0.0%
Religious Goods 10,009 1,187 117 795 45 38.5% 54 46.2% 18 15.4%
Religious Organizations 9,259 1,238 33 1,455 19 57.6% 14 42.4% 0 0.0%
Reloader Schemes 3,334 1,954 34 1,438 3 8.8% 27 79.4% 4 11.8%
Relocation Service 44,945 456 280 444 187 66.8% 89 31.8% 4 1.4%
Remodeling Services 130,203 173 534 292 236 44.2% 268 50.2% 30 5.6%
Rank by
Complaints