US BBB 2012 Statistics Sorted by Industry - Better Business Bureau

US BBB
2012 Statistics
Sorted by Industry
Rank by
Inquiries
Industry Classification
Inquiries
Complaints
Cmpls Settled % Cmpls Not Settled % Cmpls Unable to Pursue
%
Flavoring Extracts - Raw Materials 50 4,502 0 3,965 0 0.0% 0 0.0% 0 0.0%
Flea Markets 10,254 1,178 39 1,357 19 48.7% 19 48.7% 1 2.6%
Flight Instructor 585 3,250 4 2,829 3 75.0% 1 25.0% 0 0.0%
Flight School 5,776 1,535 16 1,909 14 87.5% 2 12.5% 0 0.0%
Floats - Parade 29 4,615 1 3,508 0 0.0% 1 100.0% 0 0.0%
Flock Manufacturers & Processors 4 4,914 0 3,965 0 0.0% 0 0.0% 0 0.0%
Flood assistance 727 3,092 4 2,829 3 75.0% 1 25.0% 0 0.0%
Flood Control Equipment 866 2,975 5 2,686 4 80.0% 1 20.0% 0 0.0%
Floodlights & Search Lights 149 4,065 1 3,508 1 100.0% 0 0.0% 0 0.0%
Floor Coatings - Epoxy/Polyurethane 2,089 2,292 13 2,049 8 61.5% 4 30.8% 1 7.7%
Floor Coverings & Installation 23,451 719 110 823 73 66.4% 28 25.5% 9 8.2%
Floor Laying, Refinishing & Resurfacing 156,695 140 420 346 225 53.6% 176 41.9% 19 4.5%
Floor Machines 563 3,266 4 2,829 4 100.0% 0 0.0% 0 0.0%
Floor Machines - Rent 55 4,457 0 3,965 0 0.0% 0 0.0% 0 0.0%
Floor Machines - Repair 56 4,450 0 3,965 0 0.0% 0 0.0% 0 0.0%
Floor Materials - Retail 94,658 226 321 401 244 76.0% 74 23.1% 3 0.9%
Floor Refinishing 673 3,144 6 2,589 2 33.3% 3 50.0% 1 16.7%
Floor Removal 3 4,933 0 3,965 0 0.0% 0 0.0% 0 0.0%
Floor Removal, Resurfacing and Refinishing 148 4,069 1 3,508 0 0.0% 1 100.0% 0 0.0%
Floor Resurfacing 129 4,138 1 3,508 1 100.0% 0 0.0% 0 0.0%
Floor Treatment Compounds 1,343 2,633 4 2,829 3 75.0% 1 25.0% 0 0.0%
Floor Waxing, Polishing & Cleaning 7,609 1,344 19 1,795 7 36.8% 11 57.9% 1 5.3%
Floors - Garage 1,886 2,371 7 2,485 3 42.9% 4 57.1% 0 0.0%
Floors - Hardwood 45,561 451 329 393 264 80.2% 58 17.6% 7 2.1%
Floors - Industrial 5,343 1,588 20 1,766 7 35.0% 13 65.0% 0 0.0%
Floors - Laminate 656 3,164 4 2,829 3 75.0% 1 25.0% 0 0.0%
Floors - Raised 5,345 1,587 13 2,049 8 61.5% 4 30.8% 1 7.7%
Floral Design Instruction 613 3,206 9 2,300 7 77.8% 2 22.2% 0 0.0%
Florist - Funeral Bouquets & Wreaths 1,320 2,652 20 1,766 13 65.0% 7 35.0% 0 0.0%
Florists - Retail 91,609 232 3,784 46 3,400 89.9% 365 9.6% 19 0.5%
Florists - Wholesale 3,460 1,919 13 2,049 13 100.0% 0 0.0% 0 0.0%
Florists Supplies 1,159 2,754 3 2,997 1 33.3% 2 66.7% 0 0.0%
Flour 402 3,499 0 3,965 0 0.0% 0 0.0% 0 0.0%
Flowers - Preserved 2,760 2,093 65 1,077 24 36.9% 19 29.2% 22 33.8%
Foam & Sponge Rubber 2,318 2,220 8 2,387 7 87.5% 1 12.5% 0 0.0%
Foil & Foil Products 58 4,438 0 3,965 0 0.0% 0 0.0% 0 0.0%
Folding Machines 51 4,495 0 3,965 0 0.0% 0 0.0% 0 0.0%
Food - Sales & Delivery 6,414 1,465 84 942 54 64.3% 28 33.3% 2 2.4%
Food & Beverage Consultants 1,854 2,387 1 3,508 1 100.0% 0 0.0% 0 0.0%
Food & Beverage Services 25,530 685 245 491 175 71.4% 66 26.9% 4 1.6%
Food Brokers 6,143 1,492 27 1,578 13 48.1% 14 51.9% 0 0.0%
Food Facilities Consultants 425 3,467 3 2,997 3 100.0% 0 0.0% 0 0.0%
Food Manufacturers, Wholesalers, Distributors 85,814 254 231 508 185 80.1% 44 19.0% 2 0.9%
Food Plans 6,798 1,417 31 1,493 22 71.0% 8 25.8% 1 3.2%
Food Processing Equipment & Supplies 4,751 1,667 11 2,175 7 63.6% 4 36.4% 0 0.0%
Food Products 35,036 551 165 641 101 61.2% 58 35.2% 6 3.6%
Food Products - Organic 3,529 1,899 13 2,049 8 61.5% 5 38.5% 0 0.0%
Food Products Manufacturing Equipment 972 2,884 6 2,589 4 66.7% 2 33.3% 0 0.0%
Food Products Reconditioning 20 4,700 1 3,508 0 0.0% 1 100.0% 0 0.0%
Food ServiceManagement 5,971 1,511 59 1,121 44 74.6% 12 20.3% 3 5.1%
Foods - Carry Out 53,497 408 659 258 418 63.4% 232 35.2% 9 1.4%
Foods - Dehydrated & Freeze-Dried 9,285 1,234 43 1,306 38 88.4% 5 11.6% 0 0.0%
Foot Appliances 843 2,993 6 2,589 5 83.3% 1 16.7% 0 0.0%
Football Clubs 2,069 2,307 19 1,795 12 63.2% 6 31.6% 1 5.3%
Foreclosure Rescue 11,696 1,085 44 1,290 11 25.0% 27 61.4% 6 13.6%
Foreclosure Services 64,667 329 220 529 87 39.5% 121 55.0% 12 5.5%
Foreign Currency Exchange Broker 8,527 1,281 12 2,115 8 66.7% 4 33.3% 0 0.0%
Forensic Loan Audits 24,953 696 425 342 38 8.9% 97 22.8% 290 68.2%
Foresters - Consulting 2,773 2,088 0 3,965 0 0.0% 0 0.0% 0 0.0%
Forging Equipment 24 4,658 0 3,965 0 0.0% 0 0.0% 0 0.0%
Forgings 1,248 2,689 10 2,233 2 20.0% 8 80.0% 0 0.0%
Forklift Repair & Maintenance 1,447 2,572 4 2,829 1 25.0% 3 75.0% 0 0.0%
Formal Wear 23,618 717 227 513 125 55.1% 85 37.4% 17 7.5%
Foster Child Care 1,089 2,796 1 3,508 1 100.0% 0 0.0% 0 0.0%
Foundation Contractors 210,535 105 513 298 404 78.8% 87 17.0% 22 4.3%
Foundation Inspection 1,341 2,637 0 3,965 0 0.0% 0 0.0% 0 0.0%
Foundation Repair & House Leveling 54,852 395 106 833 79 74.5% 24 22.6% 3 2.8%
Foundations - Education, Philanthropy, Research 27,382 643 38 1,372 22 57.9% 15 39.5% 1 2.6%
Foundries 7,784 1,330 9 2,300 3 33.3% 6 66.7% 0 0.0%
Foundry Equipment & Supplies 490 3,367 0 3,965 0 0.0% 0 0.0% 0 0.0%
Fountains - Drinking 161 4,028 0 3,965 0 0.0% 0 0.0% 0 0.0%
Fountains - Garden, Display 8,353 1,291 24 1,649 13 54.2% 10 41.7% 1 4.2%
Four Wheel Drive Vehicles - Repair & Service 121 4,173 3 2,997 1 33.3% 2 66.7% 0 0.0%
Franchising 19,029 828 46 1,268 37 80.4% 8 17.4% 1 2.2%
Fraternal Organizations 6,796 1,418 16 1,909 11 68.8% 4 25.0% 1 6.3%
Fraternal Regalia & Supplies 994 2,869 35 1,426 3 8.6% 32 91.4% 0 0.0%
Fraternities & Sororities 68 4,384 0 3,965 0 0.0% 0 0.0% 0 0.0%
Freight Consolidating 1,738 2,428 4 2,829 0 0.0% 4 100.0% 0 0.0%
Rank by
Complaints