US BBB 2012 Statistics Sorted by Industry - Better Business Bureau

US BBB
2012 Statistics
Sorted by Industry
Rank by
Inquiries
Industry Classification
Inquiries
Complaints
Cmpls Settled % Cmpls Not Settled % Cmpls Unable to Pursue
%
Barbers 27,684 640 195 570 125 64.1% 68 34.9% 2 1.0%
Barbers Equipment & Supplies 221 3,866 3 2,997 2 66.7% 1 33.3% 0 0.0%
Barge Lines 695 3,126 0 3,965 0 0.0% 0 0.0% 0 0.0%
Barn Equipment 2,193 2,251 5 2,686 3 60.0% 2 40.0% 0 0.0%
Barrels & Drums 731 3,086 5 2,686 1 20.0% 4 80.0% 0 0.0%
Barrels & Drums - Equipment & Supplies 123 4,163 0 3,965 0 0.0% 0 0.0% 0 0.0%
Barrels & Drums - Used 55 4,457 0 3,965 0 0.0% 0 0.0% 0 0.0%
Barricades 1,413 2,601 0 3,965 0 0.0% 0 0.0% 0 0.0%
Bars & Taverns 13,626 1,004 96 872 50 52.1% 41 42.7% 5 5.2%
Bartending Instruction 5,079 1,629 16 1,909 12 75.0% 3 18.8% 1 6.3%
Bartending Service 11,972 1,073 21 1,736 9 42.9% 12 57.1% 0 0.0%
Barter & Trade Exchanges 6,462 1,456 32 1,473 21 65.6% 11 34.4% 0 0.0%
Baseball Batting Ranges 1,243 2,693 7 2,485 4 57.1% 3 42.9% 0 0.0%
Baseball Cards & Sports Memorabilia 18,186 848 131 743 76 58.0% 51 38.9% 4 3.1%
Baseball Clubs 4,857 1,652 37 1,389 25 67.6% 8 21.6% 4 10.8%
Baseball Pitching Machines 53 4,478 0 3,965 0 0.0% 0 0.0% 0 0.0%
Basement - Contractors 7,167 1,386 27 1,578 17 63.0% 10 37.0% 0 0.0%
Basement - Finishing 6,598 1,437 7 2,485 6 85.7% 1 14.3% 0 0.0%
Basement - Remodeling 14,400 971 14 2,009 7 50.0% 7 50.0% 0 0.0%
Basement Waterproofing 13,987 987 32 1,473 30 93.8% 2 6.3% 0 0.0%
Basketball Clubs 1,955 2,349 22 1,710 13 59.1% 9 40.9% 0 0.0%
Baskets - Retail 1,229 2,703 3 2,997 2 66.7% 1 33.3% 0 0.0%
Baskets - Wholesale & Manufacturers 501 3,355 1 3,508 0 0.0% 1 100.0% 0 0.0%
Bat Removal 1,015 2,854 3 2,997 2 66.7% 0 0.0% 1 33.3%
Batching Equipment 87 4,294 0 3,965 0 0.0% 0 0.0% 0 0.0%
Bath Liners 2,380 2,200 16 1,909 15 93.8% 1 6.3% 0 0.0%
Bathing Beaches 16 4,745 0 3,965 0 0.0% 0 0.0% 0 0.0%
Bathroom Accessories 17,862 862 85 934 53 62.4% 26 30.6% 6 7.1%
Bathroom Remodeling 70,083 307 198 567 131 66.2% 63 31.8% 4 2.0%
Bathroom Remodeling - Walk-In Tubs 7,988 1,315 61 1,106 57 93.4% 3 4.9% 1 1.6%
Baths 12,175 1,061 39 1,357 25 64.1% 12 30.8% 2 5.1%
Baths - Equipment & Supplies 4,477 1,701 30 1,508 17 56.7% 7 23.3% 6 20.0%
Bathtub Refinishing 23,590 718 78 989 38 48.7% 36 46.2% 4 5.1%
Bathtubs & Sinks - Repair & Refinish 55,868 391 131 743 79 60.3% 45 34.4% 7 5.3%
Baton Twirling Instruction 298 3,671 0 3,965 0 0.0% 0 0.0% 0 0.0%
Batteries - Dry Cell - Wholesale & Manufacturers 3,359 1,942 16 1,909 14 87.5% 1 6.3% 1 6.3%
Batteries - Storage-Retail 6,176 1,488 29 1,531 13 44.8% 10 34.5% 6 20.7%
Batteries - Storage-Wholesale & Manufacturers 1,585 2,495 4 2,829 4 100.0% 0 0.0% 0 0.0%
Battery Charging Equipment 1,241 2,695 20 1,766 17 85.0% 3 15.0% 0 0.0%
Battery Repairing & Rebuilding 1,764 2,423 5 2,686 4 80.0% 1 20.0% 0 0.0%
Battery Supplies 22,548 741 180 611 105 58.3% 67 37.2% 8 4.4%
Beads 5,805 1,531 18 1,832 13 72.2% 5 27.8% 0 0.0%
Bearings 1,951 2,353 2 3,230 1 50.0% 1 50.0% 0 0.0%
Beauty Consultant 3,147 1,993 16 1,909 7 43.8% 6 37.5% 3 18.8%
Beauty Pageants 13,998 986 32 1,473 13 40.6% 16 50.0% 3 9.4%
Beauty Salons 205,200 110 1,831 104 1,129 61.7% 613 33.5% 89 4.9%
Beauty Schools 32,338 586 144 696 108 75.0% 31 21.5% 5 3.5%
Beauty Supplies & Equipment 93,233 229 1,410 138 757 53.7% 599 42.5% 54 3.8%
Beauty Supplies & Equipment Repair 889 2,960 10 2,233 1 10.0% 6 60.0% 3 30.0%
Bed & Breakfast 25,590 680 128 749 91 71.1% 35 27.3% 2 1.6%
Bed Bug Inspection Service 272 3,745 0 3,965 0 0.0% 0 0.0% 0 0.0%
Bed Bug Removal 3,253 1,979 80 972 27 33.8% 43 53.8% 10 12.5%
Bedding 66,091 320 512 300 409 79.9% 81 15.8% 22 4.3%
Beds - Electric & Adjustable 5,354 1,582 19 1,795 19 100.0% 0 0.0% 0 0.0%
Beds - Renting 16 4,745 0 3,965 0 0.0% 0 0.0% 0 0.0%
Beds - Retail 27,831 639 323 399 270 83.6% 45 13.9% 8 2.5%
Beds - Wholesale & Manufacturers 3,264 1,978 13 2,049 11 84.6% 1 7.7% 1 7.7%
Bedspreads - Retail 3,279 1,969 45 1,277 18 40.0% 27 60.0% 0 0.0%
Bedspreads - Wholesale & Manufacturers 91 4,282 0 3,965 0 0.0% 0 0.0% 0 0.0%
Bee Removal 1,687 2,447 5 2,686 4 80.0% 1 20.0% 0 0.0%
Beekeepers 3,142 1,997 19 1,795 4 21.1% 14 73.7% 1 5.3%
Beekeepers Supplies 527 3,317 6 2,589 5 83.3% 1 16.7% 0 0.0%
Beer & Ale - Retail 4,400 1,714 5 2,686 3 60.0% 2 40.0% 0 0.0%
Beer & Ale - Wholesale 5,351 1,583 6 2,589 5 83.3% 1 16.7% 0 0.0%
Beer Coil Cleaning Equipment 10 4,814 0 3,965 0 0.0% 0 0.0% 0 0.0%
Beer Dispensing & Cleaning Equipment - Repair 214 3,879 0 3,965 0 0.0% 0 0.0% 0 0.0%
Beer Dispensing & Cooling Equipment 1,446 2,575 5 2,686 4 80.0% 1 20.0% 0 0.0%
Beer Home Brewing Equipment & Supplies 2,476 2,169 9 2,300 6 66.7% 3 33.3% 0 0.0%
Beer, Ale, Wine & Spirits Service 172 4,000 11 2,175 8 72.7% 3 27.3% 0 0.0%
Beetle Repellent 40 4,562 0 3,965 0 0.0% 0 0.0% 0 0.0%
Behavioral Education Services 1,353 2,626 12 2,115 10 83.3% 2 16.7% 0 0.0%
Bellows 64 4,407 0 3,965 0 0.0% 0 0.0% 0 0.0%
Belting & Supplies 669 3,151 2 3,230 1 50.0% 1 50.0% 0 0.0%
Benches - Seating 255 3,778 1 3,508 1 100.0% 0 0.0% 0 0.0%
Benches & Work Tables 508 3,345 1 3,508 0 0.0% 1 100.0% 0 0.0%
Benefit Insurance Software 297 3,678 1 3,508 1 100.0% 0 0.0% 0 0.0%
Better Business Bureaus 3,617 1,887 247 488 92 37.2% 77 31.2% 78 31.6%
Beverage Dispensers 1,368 2,621 7 2,485 7 100.0% 0 0.0% 0 0.0%
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Complaints