US BBB 2012 Statistics Sorted by Industry - Better Business Bureau

US BBB
2012 Statistics
Sorted by Industry
Rank by
Inquiries
Industry Classification
Inquiries
Complaints
Cmpls Settled % Cmpls Not Settled % Cmpls Unable to Pursue
%
Paneling 550 3,282 5 2,686 2 40.0% 2 40.0% 1 20.0%
Pants 2 4,956 0 3,965 0 0.0% 0 0.0% 0 0.0%
Paper - Adhesive - Pressure Sensitive 183 3,968 1 3,508 1 100.0% 0 0.0% 0 0.0%
Paper - Corrugated 248 3,797 0 3,965 0 0.0% 0 0.0% 0 0.0%
Paper & Document Shredding 25,562 684 12 2,115 10 83.3% 2 16.7% 0 0.0%
Paper & Plastic Cups, Containers 1,487 2,554 12 2,115 11 91.7% 1 8.3% 0 0.0%
Paper Boxboard 154 4,046 2 3,230 0 0.0% 2 100.0% 0 0.0%
Paper Brokers & Mill Reps 84 4,303 0 3,965 0 0.0% 0 0.0% 0 0.0%
Paper Converters 380 3,543 0 3,965 0 0.0% 0 0.0% 0 0.0%
Paper Cutting & Drilling Machines 27 4,637 0 3,965 0 0.0% 0 0.0% 0 0.0%
Paper Distributors 2,090 2,290 7 2,485 5 71.4% 2 28.6% 0 0.0%
Paper Hangers - Wall covering 881 2,965 3 2,997 2 66.7% 1 33.3% 0 0.0%
Paper Hangers Equipment & Supplies 21 4,693 0 3,965 0 0.0% 0 0.0% 0 0.0%
Paper Manufacturers 2,156 2,269 2 3,230 2 100.0% 0 0.0% 0 0.0%
Paper Mill Machinery 61 4,422 0 3,965 0 0.0% 0 0.0% 0 0.0%
Paper Mill Supplies 9 4,832 0 3,965 0 0.0% 0 0.0% 0 0.0%
Paper Products 11,617 1,089 34 1,438 9 26.5% 23 67.6% 2 5.9%
Paper Shredding Machines 1,093 2,792 0 3,965 0 0.0% 0 0.0% 0 0.0%
Paper Towels 9 4,832 0 3,965 0 0.0% 0 0.0% 0 0.0%
Paper Tubes & Cores 181 3,973 0 3,965 0 0.0% 0 0.0% 0 0.0%
Parachute Jumping Instruction 1,417 2,597 10 2,233 7 70.0% 3 30.0% 0 0.0%
Parachutes 51 4,495 1 3,508 1 100.0% 0 0.0% 0 0.0%
Paralegals 40,656 489 186 593 102 54.8% 82 44.1% 2 1.1%
Parapsychologists 102 4,244 3 2,997 3 100.0% 0 0.0% 0 0.0%
Parasail Service & Supplies 71 4,367 3 2,997 2 66.7% 0 0.0% 1 33.3%
Parcel Post Assembly Service 401 3,503 4 2,829 1 25.0% 3 75.0% 0 0.0%
Parenting Classes 200 3,912 2 3,230 1 50.0% 1 50.0% 0 0.0%
Parking Area Maintenance & Marking 12,415 1,051 29 1,531 19 65.5% 7 24.1% 3 10.3%
Parking Attendant Service 5,769 1,536 95 877 68 71.6% 25 26.3% 2 2.1%
Parking Facilities 35,817 540 1,002 191 681 68.0% 305 30.4% 16 1.6%
Parking Meters 249 3,793 13 2,049 10 76.9% 3 23.1% 0 0.0%
Parking Stations & Garages - Construction 1,731 2,431 54 1,169 11 20.4% 43 79.6% 0 0.0%
Parking Stations & Garages - Equipment & Supplies 425 3,467 6 2,589 1 16.7% 5 83.3% 0 0.0%
Parks 987 2,871 16 1,909 9 56.3% 6 37.5% 1 6.3%
Parties - Children 3,296 1,964 24 1,649 13 54.2% 8 33.3% 3 12.5%
Partitions 1,081 2,807 2 3,230 1 50.0% 1 50.0% 0 0.0%
Party Facilities 5,522 1,557 73 1,022 37 50.7% 31 42.5% 5 6.8%
Party Planning 26,533 667 125 756 60 48.0% 61 48.8% 4 3.2%
Party Plans - In-Home 13,371 1,019 153 667 49 32.0% 5 3.3% 99 64.7%
Party Supplies 66,042 321 429 339 256 59.7% 166 38.7% 7 1.6%
Party Supplies - Renting 19,169 821 160 657 91 56.9% 63 39.4% 6 3.8%
Passive Home Building 5 4,888 0 3,965 0 0.0% 0 0.0% 0 0.0%
Passport & Visa Services 36,354 531 390 363 160 41.0% 228 58.5% 2 0.5%
Patent Agents 9,928 1,189 17 1,874 10 58.8% 4 23.5% 3 17.6%
Patent Searchers 2,580 2,137 7 2,485 5 71.4% 0 0.0% 2 28.6%
Paternity Tests & Services 233 3,845 3 2,997 3 100.0% 0 0.0% 0 0.0%
Patio & Deck Builders 67,020 317 168 635 94 56.0% 65 38.7% 9 5.4%
Patio Builder 1,065 2,812 8 2,387 2 25.0% 3 37.5% 3 37.5%
Patio Cover 2,845 2,065 8 2,387 8 100.0% 0 0.0% 0 0.0%
Patio Design 460 3,412 4 2,829 1 25.0% 3 75.0% 0 0.0%
Patio Equipment & Supplies 9,759 1,207 95 877 53 55.8% 40 42.1% 2 2.1%
Patio, Porch & Deck Enclosures 57,526 375 212 545 134 63.2% 68 32.1% 10 4.7%
Pattern Makers 1,112 2,783 2 3,230 1 50.0% 1 50.0% 0 0.0%
Pattern Makers Equipment & Supplies 17 4,734 1 3,508 1 100.0% 0 0.0% 0 0.0%
Pavement & Floor Marking Services 3,111 2,010 12 2,115 6 50.0% 6 50.0% 0 0.0%
Pavement & Floor Marking Supplies & Equipment 186 3,958 1 3,508 1 100.0% 0 0.0% 0 0.0%
Paving Contractors 384,531 54 1,371 144 671 48.9% 611 44.6% 89 6.5%
Paving Equipment 680 3,138 1 3,508 1 100.0% 0 0.0% 0 0.0%
Paving Materials 6,878 1,411 9 2,300 7 77.8% 2 22.2% 0 0.0%
Paving Stones 459 3,413 0 3,965 0 0.0% 0 0.0% 0 0.0%
Paving, Painting, Home Improvement - Itinerant Workers 4,037 1,793 26 1,605 2 7.7% 16 61.5% 8 30.8%
Pawnbrokers 74,450 293 506 303 369 72.9% 129 25.5% 8 1.6%
Pay Phone Booths - Equipment & Service 765 3,049 1 3,508 1 100.0% 0 0.0% 0 0.0%
Payday Loans 224,564 96 3,489 51 1,794 51.4% 1,236 35.4% 459 13.2%
Payment Processing Service 83,682 264 2,882 61 2,808 97.4% 61 2.1% 13 0.5%
Payroll Service 50,267 428 153 667 132 86.3% 20 13.1% 1 0.7%
Peanut Products 418 3,481 0 3,965 0 0.0% 0 0.0% 0 0.0%
Pearls 2,295 2,224 4 2,829 3 75.0% 1 25.0% 0 0.0%
Pen Pal Lists 661 3,157 56 1,152 30 53.6% 26 46.4% 0 0.0%
Pennants 1 4,987 0 3,965 0 0.0% 0 0.0% 0 0.0%
Penny Auctions 12,391 1,052 123 771 70 56.9% 48 39.0% 5 4.1%
Pens & Pencils - Retail 2,497 2,162 20 1,766 8 40.0% 11 55.0% 1 5.0%
Pens & Pencils - Wholesale & Manufacturers 542 3,290 3 2,997 1 33.3% 2 66.7% 0 0.0%
Pension & Profit Sharing Plans 8,388 1,289 29 1,531 25 86.2% 4 13.8% 0 0.0%
Perforated Materials 7 4,862 0 3,965 0 0.0% 0 0.0% 0 0.0%
Perfume - Wholesale & Manufacturers 7,699 1,334 50 1,218 26 52.0% 15 30.0% 9 18.0%
Perfumes - Raw Materials & Supplies 274 3,742 3 2,997 2 66.7% 0 0.0% 1 33.3%
Perfuming - Fabric, Paper 8 4,847 0 3,965 0 0.0% 0 0.0% 0 0.0%
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Complaints