US BBB 2012 Statistics Sorted by Industry - Better Business Bureau

US BBB
2012 Statistics
Sorted by Industry
Rank by
Inquiries
Industry Classification
Inquiries
Complaints
Cmpls Settled % Cmpls Not Settled % Cmpls Unable to Pursue
%
e-cigarettes 25,976 677 285 439 243 85.3% 34 11.9% 8 2.8%
Economic Development Organizations 512 3,340 2 3,230 1 50.0% 1 50.0% 0 0.0%
Economic Research & Analysis 7,100 1,392 33 1,455 12 36.4% 21 63.6% 0 0.0%
Editorial Services 3,145 1,995 37 1,389 27 73.0% 5 13.5% 5 13.5%
Educational Consultants 184,003 120 642 266 561 87.4% 60 9.3% 21 3.3%
Educational Materials - Home Schooling 240 3,821 10 2,233 5 50.0% 3 30.0% 2 20.0%
Educational Research 16,796 889 66 1,067 46 69.7% 18 27.3% 2 3.0%
Egg Processing & Shipping Equipment & Supplies 42 4,552 2 3,230 0 0.0% 1 50.0% 1 50.0%
Eggs 472 3,388 0 3,965 0 0.0% 0 0.0% 0 0.0%
Elastic Goods 83 4,313 0 3,965 0 0.0% 0 0.0% 0 0.0%
Elastic Stockings 132 4,120 4 2,829 0 0.0% 4 100.0% 0 0.0%
Elderly/Senior Specialty Services 16,491 898 25 1,626 18 72.0% 7 28.0% 0 0.0%
E-Learning 3,980 1,805 13 2,049 6 46.2% 4 30.8% 3 23.1%
Electric Bikes 174 3,992 8 2,387 2 25.0% 6 75.0% 0 0.0%
Electric Companies 234,559 87 4,207 39 4,021 95.6% 171 4.1% 15 0.4%
Electric Equipment - Manufacturers 3,458 1,920 14 2,009 6 42.9% 7 50.0% 1 7.1%
Electric Equipment - Service & Repair 24,323 709 178 614 133 74.7% 40 22.5% 5 2.8%
Electric Equipment - Used 272 3,745 0 3,965 0 0.0% 0 0.0% 0 0.0%
Electric Equipment & Supplies - Retail 30,224 610 234 504 138 59.0% 88 37.6% 8 3.4%
Electric Equipment & Supplies - Wholesale 9,131 1,245 49 1,230 16 32.7% 33 67.3% 0 0.0%
Electric Heating Elements 4,337 1,733 21 1,736 20 95.2% 0 0.0% 1 4.8%
Electric Heating Equipment - Wholesale & Manufacturers 2,468 2,173 3 2,997 3 100.0% 0 0.0% 0 0.0%
Electric Instruments 736 3,083 8 2,387 3 37.5% 5 62.5% 0 0.0%
Electric Motor Controls - Wholesale & Manufacturers 470 3,395 3 2,997 1 33.3% 2 66.7% 0 0.0%
Electric Motors - Dealers & Repairing 11,935 1,076 42 1,318 26 61.9% 13 31.0% 3 7.1%
Electric Motors - Manufacturers & Distributors 1,017 2,851 4 2,829 2 50.0% 2 50.0% 0 0.0%
Electric Motors - Supplies & Parts 3,305 1,960 19 1,795 8 42.1% 11 57.9% 0 0.0%
Electric Motors - Used 89 4,288 0 3,965 0 0.0% 0 0.0% 0 0.0%
Electric Power Line Construction 106 4,231 0 3,965 0 0.0% 0 0.0% 0 0.0%
Electric Scooters 1,223 2,708 8 2,387 8 100.0% 0 0.0% 0 0.0%
Electric Supplies - Manufacturers 1,642 2,462 9 2,300 3 33.3% 6 66.7% 0 0.0%
Electric Switchboards 1,186 2,725 0 3,965 0 0.0% 0 0.0% 0 0.0%
Electric Vehicles 2,066 2,308 12 2,115 5 41.7% 7 58.3% 0 0.0%
Electric Vehicles - Home Charging Station 48 4,513 4 2,829 4 100.0% 0 0.0% 0 0.0%
Electrical Discharge Machines & Supplies 268 3,752 4 2,829 1 25.0% 3 75.0% 0 0.0%
Electrical Discharge Machining 256 3,772 0 3,965 0 0.0% 0 0.0% 0 0.0%
Electrical Power Systems (Residential & Commercial) - Backup Systems 2,092 2,289 7 2,485 6 85.7% 1 14.3% 0 0.0%
Electrical Power Systems Maintenance 3,721 1,860 16 1,909 8 50.0% 7 43.8% 1 6.3%
Electricians 936,296 18 1,142 170 793 69.4% 326 28.5% 23 2.0%
Electricians - Commercial 12,524 1,044 19 1,795 13 68.4% 6 31.6% 0 0.0%
Electroforming 38 4,575 0 3,965 0 0.0% 0 0.0% 0 0.0%
Electrolysis 7,350 1,366 17 1,874 12 70.6% 5 29.4% 0 0.0%
Electrolysis Equipment & Supplies 163 4,023 1 3,508 0 0.0% 1 100.0% 0 0.0%
Electronic Equipment & Suppliers - Service & Repair 72,574 298 1,878 101 1,540 82.0% 294 15.7% 44 2.3%
Electronic Equipment & Supplies - Dealers 178,608 124 4,806 34 4,252 88.5% 455 9.5% 99 2.1%
Electronic Equipment & Supplies - Wholesale & Manufacturers 25,131 693 1,817 106 1,728 95.1% 82 4.5% 7 0.4%
Electronic Instruments 4,391 1,717 69 1,049 30 43.5% 23 33.3% 16 23.2%
Electronic Mail Service 4,393 1,716 131 743 20 15.3% 111 84.7% 0 0.0%
Electronic Power Supplies 1,528 2,527 16 1,909 9 56.3% 6 37.5% 1 6.3%
Electronic Product Waste Management & E Waste Services 1,874 2,379 8 2,387 8 100.0% 0 0.0% 0 0.0%
Electronic Testing Equipment 3,270 1,973 4 2,829 3 75.0% 1 25.0% 0 0.0%
Electronics - Educational Kits 75 4,347 0 3,965 0 0.0% 0 0.0% 0 0.0%
Electronics Research & Development 4,260 1,746 36 1,408 31 86.1% 5 13.9% 0 0.0%
Electrostatic Painting 89 4,288 0 3,965 0 0.0% 0 0.0% 0 0.0%
Electrotype Equipment & Supplies 142 4,091 8 2,387 2 25.0% 0 0.0% 6 75.0%
Elevator Consultants 1,289 2,669 2 3,230 1 50.0% 1 50.0% 0 0.0%
Elevator Installation 1,170 2,741 2 3,230 1 50.0% 1 50.0% 0 0.0%
Elevators - Parts 123 4,163 1 3,508 0 0.0% 1 100.0% 0 0.0%
Elevators - Sales & Service 17,562 871 42 1,318 30 71.4% 12 28.6% 0 0.0%
Elevators - Testing Services 30 4,608 0 3,965 0 0.0% 0 0.0% 0 0.0%
E-Mail Marketing 964 2,895 7 2,485 3 42.9% 3 42.9% 1 14.3%
Email Service Provider 284 3,713 8 2,387 6 75.0% 2 25.0% 0 0.0%
Embalmers 127 4,149 0 3,965 0 0.0% 0 0.0% 0 0.0%
Emblems 978 2,881 1 3,508 0 0.0% 0 0.0% 1 100.0%
Embossing 76 4,345 0 3,965 0 0.0% 0 0.0% 0 0.0%
Embossing Equipment & Supplies 16 4,745 1 3,508 1 100.0% 0 0.0% 0 0.0%
Embroideries - Uniform 1,300 2,663 30 1,508 25 83.3% 5 16.7% 0 0.0%
Embroidering Machines 270 3,747 5 2,686 2 40.0% 3 60.0% 0 0.0%
Embroidery 26,977 651 108 829 62 57.4% 41 38.0% 5 4.6%
Embroidery Design Punching 302 3,667 2 3,230 0 0.0% 2 100.0% 0 0.0%
Embroidery Supplies 1,252 2,688 4 2,829 3 75.0% 1 25.0% 0 0.0%
Emergency Disaster Preparedness Equipment & Supplies 9,669 1,216 173 627 43 24.9% 27 15.6% 103 59.5%
Emergency Response Systems - Personal 750 3,068 4 2,829 3 75.0% 1 25.0% 0 0.0%
Emergency Shelters 1,504 2,546 5 2,686 0 0.0% 5 100.0% 0 0.0%
Employee Assistance Programs 966 2,891 2 3,230 0 0.0% 2 100.0% 0 0.0%
Employee Benefit Plans 11,371 1,106 119 786 114 95.8% 4 3.4% 1 0.8%
Employment Agencies 307,182 64 446 329 310 69.5% 117 26.2% 19 4.3%
Employment Contractors - Temporary Help 35,601 544 44 1,290 29 65.9% 15 34.1% 0 0.0%
Rank by
Complaints